
Holiday Experience Manager
1 week ago
Are you a leader with exceptional interpersonal skills and experience in guest services?
Job Description:This position involves leading the Guest Services team, ensuring every guest's journey is smooth, personal, and memorable.
- Develop and implement effective strategies to deliver outstanding guest service and drive team performance.
- Champion communication across resort departments to make seamless guest experiences.
- Act as the escalation point for guest or team concerns, always with a calm and composed demeanor.
- Contribute fresh ideas and positive energy to daily operations and leadership meetings.
Key requirements include proven experience leading and motivating teams, strong time management skills, and the ability to work across a 7-day roster.
Requirements:- Able to work weekends and public holidays.
- CMS system experience is a plus.
Grow your career in a dynamic work environment that values teamwork and innovation.
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