Holiday Experience Manager

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time

As a key member of our team, you will play a pivotal role in delivering exceptional customer experiences at our holiday park.

Key responsibilities include:

  • Welcoming every guest and providing a comprehensive overview of the park's facilities and activities
  • Actively promoting the park as a premier holiday destination by sharing its unique features and amenities
  • Ensuring seamless check-in and check-out processes, including direct guest interactions and general reception duties
  • Maintaining high levels of customer satisfaction through proactive communication and issue resolution

To succeed in this role, you will possess:

  • Exceptional customer service skills, with a strong ability to build rapport with guests
  • Previous experience in a similar role or industry, with a proven track record of delivering results
  • Proficiency in Microsoft Suite and booking software
  • A passion for the tourism industry, with a strong sales ability and a keen eye for detail

As a valued member of our team, you can expect:

Culture and Benefits

We pride ourselves on creating a work environment that is supportive, inclusive, and rewarding. Our benefits package includes:

  • A competitive salary and bonus structure
  • A generous leave allowance, including annual leave and public holidays
  • Ongoing training and development opportunities
  • Access to exclusive staff discounts and perks

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