Customer Service and Storeperson Dual Role

21 hours ago


Melbourne, Victoria, Australia Allan Hall Business Advisors Full time
Unlock a Rewarding Career in Customer Service and Storeperson Duties

Earn an estimated salary of $55,000 - $65,000 per annum based on industry standards for this dual role.

About the Company

Graphic Art Mart is a national supplier of sign, digital, and display solutions with over 50 years of experience. We pride ourselves on providing high-end brands, reliable product information, fast deliveries, informative workshops, and exciting events to Australia's graphics industry.

Job Description

This full-time permanent position involves providing efficient customer service to our diverse customer base and assisting in general warehouse operations. Key responsibilities include:

  • Action customer requests and enquiries face-to-face, over the phone, and via internal systems regarding pricing and product information.
  • Coordinate between departments to ensure orders are completed and dispatched correctly.
  • Build and maintain relationships with existing clients, inactive customers, and prospects.
  • Perform general day-to-day warehouse duties including receiving, storing, and dispatching stock.

In addition to these responsibilities, you will use internal systems to accurately provide resolution of customers' enquiries, quotes, and orders, and ensure the warehouse is maintained in a clean and orderly manner.

Required Skills and Qualifications

We are seeking an upbeat and personable professional with experience in customer service and/or warehouse operations who can work effectively as part of a team. The ideal candidate will have:

  • High attention to detail and strong time management skills.
  • A real team player mentality, always prepared to jump in and help out wherever needed.
  • The ability to safely lift boxes up to 23kg without assistance.
  • Full Australian working rights, as sponsorship will not be offered for this role.
Benefits

As a valued member of our team, you will enjoy a range of benefits including a generous profit share scheme, career progression opportunities, and a fun and vibrant team culture. Our company values a client-focused mindset and is committed to supporting the growth and development of our staff.



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