Quality Assurance Specialist

5 days ago


Maroochydore, Queensland, Australia Arcare Aged Care Full time
About the Role

This is an exciting opportunity to join Arcare Aged Care as a Quality Support Officer and contribute to the delivery of high-quality aged care services.

Your primary responsibilities will include supporting Residence Managers in ensuring systems and processes are maintained, conducting accurate auditing and reporting to Managers, and acting as a mentor to managers and staff in developing their understanding of aged care quality and compliance.

As a Quality Support Officer, you will play a key role in maintaining the quality of standards in Aged Care and ensuring that our residents receive the best possible care.

Key Responsibilities
  • Support Residence Managers in ensuring systems and processes are maintained.
  • Conduct accurate auditing and reporting to Managers.
  • Act as a mentor to managers and staff in developing their understanding of aged care quality and compliance.
  • Contribute to the quality improvement processes at Arcare.
  • Assist Residence Managers and other staff in preparation for accreditation visits by the Quality Agency.
  • Provide education to staff as appropriate regarding the accreditation standards and other quality issues.
Requirements
  • Registered or Enrolled Nurse.
  • Current AHPRA Registration.
  • Knowledge of Aged Care Act, Standards, Guidelines, and Regulations.
  • Adaptable, passionate, and willingness to learn.
  • Collaborative and skilled at teamwork.
  • Friendly and effective communication abilities.


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