Customer Support Ambassador

2 days ago

Canberra, ACT, Australia beBeeCustomer Full time $60,000 - $98,000
Key Responsibilities

We are seeking an enthusiastic and proactive individual to join our customer support team. As a key member, you will be responsible for ensuring all customers receive timely and helpful assistance.

The role offers flexibility for work-life balance, access to our Employee Assistance Program, and ongoing training and development opportunities.

  • Provide friendly, face-to-face service and prompt online support to ensure every customer receives timely and helpful assistance.
  • Proactively follow up on quotes and inquiries to guide customers through their purchase journey and turn interest into positive sales outcomes.
  • Work closely with internal teams to deliver on customer needs from tailored product specifications to reliable, on-time delivery.
  • Continuously look for new and better ways to enhance the customer experience and exceed expectations at every touchpoint.

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