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Community Ambassador

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Canberra, ACT, Australia beBeeCustomer Full time $70,000 - $105,000
Community Ambassador Job

We are seeking a Community Ambassador to join our onsite team and play a key role in shaping vibrant communities and providing top-tier service.

This is an exciting opportunity to be part of creating exceptional living experiences for our residents.

About the Role

The Community Ambassador acts as the welcoming face of our community, fostering connection and building strong relationships with residents and stakeholders.

  • Provide a warm and professional welcome to residents, guests, and visitors.
  • Handle phone calls, inquiries, and service requests efficiently.
  • Coordinate package deliveries, guest suite bookings, and elevator access.
  • Maintain high standards in common areas; liaise with maintenance as needed.
  • Work closely with the community team to organise resident events, activities, and community engagement programs.
  • Maintain knowledge of local services, amenities, and vendors for resident convenience.
  • Assist with administrative tasks, leasing activities, and database management.
  • Resolve resident concerns promptly to drive satisfaction and retention.
  • Uphold company policies to ensure compliance with housing regulations.
About You

You are a customer-focused professional with a friendly, service-oriented approach and proven experience in customer-facing roles such as hospitality or real estate. You bring strong organisational and multitasking abilities, excellent communication skills across all channels, and the flexibility to adapt to varying schedules.

Requirements
  • Must hold a valid driver's license and be eligible to obtain a satisfactory National Criminal History Check and Working with Children Check.
  • Availability to work flexible hours, including weekends, with prior experience in customer-facing roles preferred.
About Us

We are a global leader in property management, development, and investment services. With offices throughout various regions, we operate over $315 billion of real estate across 250 markets globally and more than $78 billion of assets under management within our institutional investments' platform.

We are rapidly expanding our footprint into new markets. This is an amazing opportunity to join the journey of what is set to become a major player in this industry.