Virtual Customer Success Expert

3 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $80,000 - $120,000
Job Title: Virtual Customer Success Expert

As a Virtual Customer Success Manager, you will guide clients through the process of selecting life insurance coverage that fits their needs, all through virtual appointments.

Key Responsibilities:
  • Help families understand their coverage options through virtual consultations
  • Utilize proven scripts and tools to facilitate client conversations
  • Follow up with clients and provide exceptional support services
  • Maintain licensing requirements and adhere to all regulatory protocols
Requirements:
  • Strong communication skills and a genuine desire to help others
  • Comfortable working in a performance-driven environment
  • Self-disciplined with a strong work ethic and ability to adapt
  • Willing to learn, coachable, and open to constructive feedback

This is not a cold-calling role — all leads are warm, and all client meetings are scheduled in advance. You will have access to comprehensive training and mentorship from day one, flexible scheduling, and opportunities for monthly bonuses and career advancement.

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