
Virtual Training Expert
3 days ago
We are seeking a skilled and engaging Virtual Training Presenter to deliver high-quality online training sessions from our dedicated studio.
The successful candidate will play a crucial role in supporting and upskilling staff, ensuring consistent knowledge and application of our systems and customer service standards.
- Deliver engaging and interactive live virtual training sessions on a variety of topics related to our business, processes, systems, and customer service.
- Utilise virtual training platforms effectively to create a positive and participative learning experience.
- Present training content clearly, concisely, and enthusiastically, adapting your style to suit different learning needs.
- Facilitate discussions, Q&A sessions, and interactive activities to reinforce learning.
- Work collaboratively with the Learning and Development team to understand training needs and content.
- Provide constructive feedback to participants as needed.
- Ensure all training materials and the virtual learning environment are well-prepared for each session.
- Keep up-to-date with any changes to company policies, procedures, and systems to ensure training accuracy.
- Potentially contribute to the development and updating of training materials.
This role requires a confident and articulate individual with a passion for learning and development in a virtual environment.
- Strong verbal communication and interpersonal skills.
- Comfortable using virtual meeting platforms and related technology.
- Ability to explain information clearly and adapt to different audiences.
- Strong organizational skills and attention to detail.
- Experience in the automotive industry or customer service is a plus.
The ideal candidate will have:
- Proven experience in delivering training, ideally in a virtual setting.
- Excellent presentation and facilitation skills with a confident and engaging delivery style.
- Seniority level: Entry level.
- Employment type: Full-time.
- Job function: Human Resources.
- Industries: Motor Vehicle Manufacturing.
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