
Administrative Assistant
2 weeks ago
We are seeking a highly skilled and motivated individual to fill this challenging role, working 2 days a week in our dynamic Day Surgery unit.
Key Responsibilities:- Greet and check-in patients, ensuring a positive and professional first impression is made.
- Answer incoming calls, address inquiries from both patients and their families, providing exceptional customer service at all times.
- Manage patient data and medical records, guaranteeing accuracy and confidentiality at every stage.
- Coordinate with medical and administrative staff to ensure seamless patient flow throughout the day.
- Maintain the reception area, ensuring it remains clean, organized, and welcoming to all visitors.
- Assist with general office administration tasks as required, contributing to the smooth running of our front office operations.
- Ensure compliance with all privacy regulations and policies.
The successful candidate will possess excellent communication skills, the ability to work effectively within a team environment, and provide outstanding support to our patients and their families.
Requirements:- Previous experience in a customer service or receptionist role, preferably in a medical or healthcare setting.
- Demonstrated commitment to delivering exceptional customer service at all times.
- Strong communication skills, enabling effective interaction with patients, families, and staff.
- Excellent organizational skills and attention to detail, ensuring accurate and timely completion of tasks.
- Ability to multi-task and remain calm under pressure, providing a high level of professionalism at all times.
- Proficiency in office software and booking systems, including electronic inpatient management systems such as WebPAS and EMR.
- A professional, compassionate, and friendly demeanor, with a strong understanding of patient confidentiality and privacy laws.
- Knowledge of basic computer applications, including Microsoft Office, Excel, and Internet.
- Understanding of medical terminology and the ability to communicate effectively with patients and colleagues.
- Good communication skills, enabling liaison with Bookings and Admission, as well as Theatre reception.
- Demonstrated ability to work well within a team, contributing to a positive and productive work environment.
- A proven professional phone manner, providing a warm and welcoming greeting to all callers.
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School Administrative Officer
2 weeks ago
Sydney, New South Wales, Australia Nsw School Administrative And Support Full time**Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...
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