Customer Experience Advocate

We're BaseUp Technologies, a company that's passionate about delivering exceptional customer experiences through our innovative software platform and hardware solutions.We're seeking a Customer Experience Advocate to join our team and help us shape the future of technology in Australia.In this role, you'll work closely with our development team to resolve...

APAC Customer AdvocateWe are seeking a highly motivated APAC Customer Advocate to join our Sydney Office team. As the first point of contact for new Klaviyo customers, you will be responsible for guiding them through their initial setup and enablement, ensuring they achieve their goals.About the Team:We are a rapidly growing team, and this is an exciting...

Job DescriptionWe're looking for a Customer Success Advocate who is passionate about delivering exceptional customer experiences. As a key member of our support team, you'll work closely with customers to understand their needs and provide tailored solutions to drive success.In this role, you'll be responsible for troubleshooting customer-reported cases and...

Job DescriptionWe are looking for an experienced Technical Support Specialist to join our team at Rezdy Pty Ltd. As a Technical Support Specialist, you will be responsible for providing exceptional support to our customers, ensuring they have a seamless experience with our software.Your primary focus will be on delivering high-quality support services to our...

As a Customer Success Advocate at Humane Society International, you will play a critical role in ensuring the success of our high-value enterprise clients. You will be responsible for maintaining strong relationships with key stakeholders, supporting their experience with HSI products and services, and driving account growth through upselling and renewal.Key...

Why Choose NICENICE Ltd. is a leader in AI, cloud, and digital technologies, serving 25,000+ global businesses, including 85 Fortune 100 corporations.We offer a unique opportunity to work with cutting-edge technologies, collaborate with talented professionals, and contribute to delivering exceptional customer experiences.ResponsibilitiesProvide technical...

About Our MissionWe're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours.As a Business Development Representative (BDR) for ANZ,...

At Interactive Brokers Group, Inc., we are committed to delivering exceptional customer experiences and driving business growth. We are seeking a highly motivated and professional Client Services Representative to join our team.The ideal candidate will have a good math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the...

We are seeking a highly skilled Insurance Customer Advocate to join our Personal Injury Team at Monash University. In this role, you will be responsible for providing exceptional customer service to personal injury claimants, ensuring their needs are met and their expectations exceeded.The successful candidate will possess strong communication and...

At Hollard, we are committed to creating a fair and inclusive environment for all customers. As our Vulnerable Customer Advocate, you will play a pivotal role in ensuring that customers who are vulnerable due to circumstances such as natural disasters, mental health issues, or trauma receive the support they need.The RoleThis is an opportunity to work with a...

About the jobIn this role, you'll work closely with the user account team, senior executives, and engage in product, payments, and technical conversations at multiple levels of the organization.You will be the user's internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of...

Become a pivotal member of Hollard's Customer Advocacy TeamOpportunity to work with the 5th largest General Insurer in AustraliaOpen to remote applicants across AustraliaAbout HollardHollard Insurance is part of the Hollard Group of Companies and a top 5 General Insurer in Australia and New Zealand. We underwrite a broad range of general insurance products,...

Qualifications and Skills- Tertiary qualifications in Occupational Therapy, Physiotherapy, Exercise Physiology, Psychology, Rehab Counselling, or other equivalent allied health/work health and safety professions are desirable- A minimum of three years' experience in the workers compensation scheme industry is essential- Strong understanding of customer...

Our ValuesWe tackle all challenges head-on, working together to solve problems and achieve success - GritWe value hard work, and having relentless drive - HungerWe move fast and have a bias for action, all to deliver maximum impact - SpeedWe focus on results, always aiming for the best possible outcomes and timelines - ImpactWe embrace a growth mindset,...

About Our CultureWe believe in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We're driven by innovation and empower organizations of every size to unlock new value and lead in today's fast-changing world.We're looking for team players who want to actively build our company and drive growth. But we...

Required Skills and QualificationsTo be successful in this role, you will need:A strong customer service orientation and ability to thrive in a client-centric environment.Passion and enthusiasm for the financial services industry.Effective verbal and written communication skills.Resilience and adaptability in a high-volume call centre setting.Eligibility to...

Why Choose UsAt VGW, we offer a diverse and inclusive work environment where everyone feels valued and supported.We believe in our people and provide opportunities for learning and career advancement.Job DescriptionWe have an exciting opportunity for a Lifecycle Marketing Specialist to join our Real time CRM team in Sydney.This role will involve maintaining...

At Stripe, we're on a mission to increase the GDP of the internet. As a Customer Success Manager, you'll play a critical role in helping our users achieve maximum value from their investments with us.About the RoleYou will become a trusted advisor to our customers, deeply understanding their business and needs, and help them maximize the value they get from...

At Zoomo, our vision is to revolutionize urban mobility with innovative Light Electric Vehicles (LEVs). We operate across the USA, UK, Europe, Canada, and Australia, providing a platform for commercial use e-bikes. Our team of >300 world-class engineers, operators, sales staff, and vehicle repair technicians have developed and deployed the world's best last...

APAC Client Advocate LeadWe are seeking a highly skilled and experienced APAC Client Advocate Lead to join our team at Napier Technologies Limited. In this role, you will be responsible for leading cross-functional teams to develop and execute strategies that drive customer success and retention.Your Key Responsibilities:Strategy Development: Develop and...