Service Centre Leader

3 days ago

Adelaide, South Australia beBeeLeadership Full time $90,000 - $120,000
Job Title

We are seeking a skilled Service Manager to lead our service team and deliver an exceptional customer experience. As a Service Manager, you will be responsible for overseeing the daily operations of the service centre and ensuring that all customers receive outstanding service.

Our ideal candidate will have prior leadership experience in a service-focused industry and a strong understanding of business metrics. They will also possess excellent communication and problem-solving skills, as well as the ability to think strategically and prioritize tasks effectively.

The successful candidate will have a passion for delivering exceptional results and exceeding customer expectations. They will be a natural leader who can inspire and motivate their team to achieve their goals.

  • Key Responsibilities:
  • Lead the service team and ensure that all customers receive outstanding service
  • Oversee the daily operations of the service centre
  • Develop and implement strategies to improve customer satisfaction and retention
  • Collaborate with cross-functional teams to achieve business objectives
  • Monitor and report on key performance indicators (KPIs)

Requirements:

  • Prior leadership experience in a service-focused industry
  • Strong understanding of business metrics
  • Excellent communication and problem-solving skills
  • Ability to think strategically and prioritize tasks effectively
  • Passion for delivering exceptional results and exceeding customer expectations

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a talented team of professionals

How to Apply:

  1. Submit your resume and cover letter via email or online application form
  2. Include a brief summary of your relevant experience and qualifications
  3. Available for interview at your earliest convenience

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