Growing Sales Partnerships
5 days ago
Job Title: Sales Development Associate
About the RoleThis is a desk-based entry sales role where you will work closely with Relationship Managers to upsell and retain current customers.
- Identify opportunities to promote premium solutions and assess customer needs to support account retention efforts.
- Proactively initiate contact with customers through various channels to drive customer engagement and account growth.
- Maintain accurate customer data and activity records in CRM systems to ensure seamless collaboration.
The ideal candidate will possess strong communication and relationship-building skills, as well as experience in customer service or sales with a proven track record of meeting quotas.
ResponsibilitiesKey responsibilities include:
- Generating leads for upsell opportunities and promoting Lexis+ and Lexis+ AI products to existing customers.
- Assessing customer usage and engagement to inform account retention strategies.
- Initiating contact with customers through phone calls, emails, and virtual meetings.
- Providing valuable feedback to enhance customer insights and product development.
To be successful in this role, candidates must have:
- A bachelor's degree in sales/marketing or a related field.
- Strong analytical and problem-solving skills.
- Experience with CRM software and ability to manage customer data effectively.
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