Senior Facilities Manager
2 weeks ago
The Senior Facilities Manager is a key position within the UNSW Australia organization, responsible for overseeing the planning, prioritization, and implementation of support services for building maintenance, facilities management, repairs, and improvements across a diverse portfolio.
Key Responsibilities- Lead the building management and maintenance for assigned assets, ensuring priorities are met in accordance with agreed management programs and budgets.
- Provide high-quality reports on the effectiveness of external service delivery in accordance with established Service Level Agreements.
- Offer strategic recommendations to the Senior Manager, Building Management, on processes, procedures, and policy impacting business delivery for the area of responsibility.
- Develop an annual minor refurbishment works program for assigned assets, ensuring priorities are met in accordance with agreed building management programs, performance objectives, and budgets.
- Take a leading role in implementing complex building projects and minor refurbishment works with key stakeholders, from project conception through brief development, design, and construction phases, cost control to handover and transition to ongoing maintenance.
- Manage external service provider contracts, including delivery of services in line with the service providers' contractual deliverables.
- Provide high-level support and management advice to the Precinct Manager on facilities management, maintenance, repairs, and minor refurbishment works for assigned assets.
- Lead the Building Management and Maintenance team to develop an annual facilities management performance and improvement plan for assigned assets.
- Support and deputize for the Senior Manager, Building Management, as required.
- Provide guidance, mentoring, and technical building knowledge to new staff as part of onboarding.
- Coordinate and prioritize maintenance, repairs, minor refurbishment works, and emergency response access and shutdown requirements with University stakeholders.
- Tertiary qualifications or equivalent facilities management qualifications and/or experience with a minimum 7 years' relevant experience in building management and FM service delivery, planning, prioritization, budgeting, and financial management.
- Extensive experience in contract and contractor management, service contract procurement, including developing and maintaining professional working relationships.
- Extensive operational and facilities management experience with building services and infrastructure in a large and complex property portfolio.
- Experience in building services project management, financial management, budget setting, work prioritization, and performance tracking.
- Highly developed leadership qualities, interpersonal, organizational, and communication skills with an excellent track record in providing high-quality customer service.
- Excellent negotiation and problem-solving skills with a proven capacity to exercise initiative and develop solutions.
- Working knowledge of relevant building standards, such as NSW Codes of Practice, Australian Standards, Work Health and Safety Act and Regulations 2011, Building Code of Australia, etc.
- Proficiency in MS Office, Excel, MS Project, and relevant computer applications applicable to a facilities and building management environment.
- Previous experience in the Tertiary Education Sector, Major Hospital, health system, or public infrastructure sectors is desirable.
- Flexible working options.
- Career development opportunities.
- 17% Superannuation contributions and additional leave loading payments.
- Additional 3 days of leave over the Christmas period.
- Discounts and entitlements (retail, education, fitness).
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