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Barista | Coffee Connoisseur
2 months ago
As a Barista at Sofitel, you will be the face of our coffee experience, providing exceptional service to our guests and embodying the art of French hospitality.
Key Responsibilities- Provide Warm and Welcoming Service: Ensure that every guest feels valued and cared for, with a personalized experience that exceeds their expectations.
- Maintain a Clean and Tidy Environment: Ensure that all areas, including tables and service areas, are kept clean and tidy, reflecting the high standards of Sofitel.
- Deliver Exceptional Service: Demonstrate a passion for excellence, serving our guests with flair and professionalism, and ensuring that their requests are quickly and efficiently achieved.
- Embody French Hospitality: Embody the art of French hospitality through a "can do" attitude, ensuring that every guest feels welcome and valued.
- Maintain Hygiene and Safety Standards: Observe all hygiene, safety, and security procedures, ensuring that all hazards are reported and that our guests feel safe and secure.
- Upsell and Promote: Maximise sales opportunities by upselling items, promoting our menu and drinks list, and providing knowledge and recommendations to our guests.
- Clear and Reset Tables: Clear and reset tables, ensuring that our guests have a seamless experience and that our service areas are clean and tidy.
- Industry Benefits: Enjoy industry benefits worldwide on accommodation, dining, and lifestyle services.
- Discounted Coffee and Dining: Access to daily discounted coffee and Ambassador dining menu.
- Unique Training Platform: A unique training platform to enhance your skills and knowledge.
- Strong Communication Skills: Strong communication skills, with the ability to work effectively with our guests and team members.
- Rotating Roster: Ability to work a rotating roster, including weekends and public holidays.
- Barista Experience: Previous or similar barista experience, with good espresso-based coffee and other beverages knowledge.
- Guest-Focused Attitude: A friendly, guest-focused attitude, with a passion for providing exceptional and memorable moments.
- High Standard of Grooming: A high standard of grooming and presentation, reflecting the high standards of Sofitel.
- RSA Certificate: Must hold a Responsible Service of Alcohol (RSA) Certificate.
If you share our passion for hospitality, service excellence, innovation, and drive, we would love to hear from you.
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Please note that full Australian Working Rights and a Responsible Service of Alcohol Certificate are required for this role.
