Operations Excellence Manager

3 days ago

Perth, Western Australia beBeeLeadership Full time $75,000 - $85,000
Event Operations Lead

Lead a dedicated team to deliver exceptional event experiences in a high-profile venue.

This role involves full ownership of the venue's operations, managing daily delivery while also leading team development and venue management.

  • Oversee all aspects of daily venue operations to ensure high standards.
  • Develop and coach staff to consistently deliver exceptional customer experiences.
  • Manage supplier relationships, rostering, and cost-effective procurement strategies.
  • Collaborate with internal teams to support seamless event logistics and services.
  • Maintain workplace health and safety compliance and ensure the venue reflects the brand's service expectations.
  • Coordinate affiliate events and ensure consistent service delivery across locations.

As Event Operations Lead, you'll be responsible for overseeing the end-to-end experience for every client and event. This is a hands-on leadership role where your influence will shape everything from service standards to operational strategy.

You'll lead a diverse, close-knit team and work in an environment that values empathy, collaboration, and inclusive leadership.

This is a highly collaborative position where communication, emotional intelligence, and the ability to bring people together are essential.

Key Responsibilities
  • Strategic planning and hands-on event oversight.
  • Team development and coaching.
  • Supplier management and procurement.
  • Event logistics and workplace health and safety compliance.

At our organization, we're driven by our purpose: creating remarkable experiences together. You'll be supported by a collaborative, passionate events delivery team while enjoying a healthy work-life balance.

All Roles Flex - Enjoy flexible working hours, extra leave purchase options, and a paid mini-break before you start.

Recognition & Rewards - Be celebrated for your hard work and for living our organizational values.

Lifestyle Perks - Get access to discounts on dining, wellness, shopping, and more.

Learning & Growth - Access professional development opportunities and mentorship.

We're looking for a strong, people-focused leader who thrives in dynamic environments. You'll bring empathy, resilience, and a collaborative mindset to your leadership style, creating a workplace where your team feels supported and inspired.

Proven experience managing hospitality or event venues is essential.

Strong people leadership skills and the ability to foster a supportive, high-performing culture.

Excellent organisational, communication, and problem-solving abilities.

Financial acumen to manage budgets, rosters, and vendor agreements effectively.

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