Entry Level Claims Officer Administration Support Specialist

7 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $55,000 - $87,000
Claims Administration Role

Job Description:

This is an exciting opportunity to join our team as a Claims Administration Assistant. In this role, you will play a vital part in supporting the Accident and Health Claims team. You will be responsible for ensuring that customers receive the support and guidance they require for injured workers to recover and make a safe and sustainable return to work.

You will provide high-level customer service to internal and external partners, manage end-to-end claims processes, handle daily workflow, and maintain client service standards. Additionally, you will process payments of income and other ancillary benefits within company guidelines and delegated authority.

Key Responsibilities:

  • Manage claims processes from start to finish
  • Provide exceptional customer service to internal and external partners
  • Process payments of income and other ancillary benefits

Required Skills and Qualifications:

To be successful in this role, you will possess excellent communication skills, time management, and organisational skills. You must also have a strong attention to detail, PC literacy, and Microsoft Office experience. A minimum completion of Year 10 secondary school studies is also required.

Benefits:

We offer attractive remuneration packaging and flexible work arrangements, including work-from-home options. You will also receive paid parental leave, excellent working environment, and opportunities for ongoing education and development.

About Us:

Our company focuses on managing insurance claims on behalf of insurers, brokers, government bodies, and self-insured corporations. We are a global organisation with over 33,000 employees and six offices in Australia. Through our combination of in-person and digital onboarding and training, we aim to provide a sense of belonging to our team members, regardless of their location.

To Apply:

If you are passionate about delivering excellent customer service and have the necessary skills and qualifications, please apply today.

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