Service Engineer Team Leader

2 hours ago

Clayton South, Victoria, Australia Bosch Full time

About Bosch

Bosch is a leading IoT company with a proud history dating back 135 years. We employ roughly 400,000 people across 165 countries and offer innovative solutions for smart homes, smart cities, connected mobility, and connected manufacturing.

Our Team

We are a leader in design and development of special purpose equipment and machinery. Our team combines a passion for solving complex engineering challenges with unmatched expertise in supporting the manufacture of a wide and diverse industry base with our purpose-built machines.

Job Description

We are currently offering an opportunity for a highly motivated and experienced individual to join us as a Service Engineer Team Leader. This is an ongoing full-time opportunity based at our Head Office in Clayton and may involve occasional international, interstate and regional travel.

Responsibilities will include:

  • Leading a team of Service Engineers and Technicians for delivering warranty, service, spare parts, and solutions
  • Assisting with capacity planning, performance management and professional development of service team
  • Ensuring technical expertise in section is developed/adjusted to meet future business requirements
  • Providing warranty services in Australia for former Power Tec and Solar products
  • Managing service requirements for BAMS warranty, services & spare parts
  • Assisting with quotation of spare parts, service, hotline and small projects

Requirements

We are looking for a conscientious professional with the ability to work across multiple business units, manage diverse topics and priorities, establish effective relationships across all levels of an organisation.

To be considered for this position you are required to meet the following criteria:

  • Electrician A Grade license required
  • A degree in Engineering or equivalent technical field
  • Technically experienced in special purpose machinery design and build
  • Demonstrated SAP and basic project management experience is desirable
  • Capable of presenting sales awareness, production/Service support experience is desirable
  • Desirable to have quality system and production process awareness
  • Good communication skills and ability to work well both in a team and independently
  • Must be customer focused
  • Must have a valid Australian driving license
  • Proficient in MS Office suite

What We Offer

We recognise that our employees are our greatest asset. Through the diversity of our business and commitment to personal and career development, we can provide you with new and exciting opportunities so you can achieve your full potential

We offer our employees:

  • The ability to work flexibly
  • Training and development programs to help you reach your full potential
  • 14 weeks paid (or 28 weeks at half-pay) Parental Leave for primary carer (in addition to government paid parental leave)
  • Superannuation on unpaid Parental Leave
  • The option to purchase additional annual leave
  • A wide range of Health and Wellbeing programs
  • Support and counselling services with work or personal matters through our Employee Assistance Program
  • Up to 50 weeks Income Protection for permanent employees
  • Diverse and exciting career opportunities, both local and international
  • Discounts on Bosch products and as well as products from affiliated brands

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