Vehicle Handover Coordinator

4 weeks ago

Sydney, New South Wales, Australia Carma Full time
{"title": "Handover Specialist at Carma", "description": "Join Our Team as a Handover Specialist

At Carma, we're revolutionizing the car buying experience. As a digital pre-owned car dealership, we're committed to making every interaction with our customers seamless and enjoyable. We're looking for a skilled Handover Specialist to ensure our customers' first moments with their new car are unforgettable.

Key Responsibilities:

  • Be the face of Carma - greet customers, introduce them to their new car, and make their handover experience exceptional.
  • Share your knowledge - get to know each car inside out to answer questions and provide our customers with all the information they need.
  • Liaise with internal teams and customers to ensure collection appointments run smoothly.
  • Anticipate and resolve customer issues promptly and effectively.
  • Support your team and contribute to a positive work environment.

About You:

  • You have a customer-centric approach and enjoy finding solutions that delight.
  • You're a confident driver with an unrestricted Australian driver's license.
  • You're adaptable, tech-savvy, and able to juggle tasks with ease.
  • You're an excellent communicator who can connect with customers and handle any situation with poise.
  • You're interested in cars and eager to learn more (we'll provide the training you need).
  • You're available to work Tuesday to Saturday and flexible with your schedule.

What's in it for You?

  • Be part of a dynamic, growing company that's changing the automotive industry.
  • Enjoy great perks, including discounts on cars, finance options, and more.
  • Work in a collaborative environment that values innovation and teamwork.

At Carma, we're committed to fostering a positive culture where you can bring your best self to work. We value diversity, inclusion, and safe work practices. If you need any reasonable adjustments during the interview process, please let us know. Apply for this role and join our team at Carma.", "requirements": "["Customer-centric approach", "Confident driver", "Adaptable and tech-savvy", "Excellent communication skills", "Interest in cars", "Availability to work Tuesday to Saturday"]", "benefits": "["Dynamic and growing company", "Great perks", "Collaborative environment"]"}

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