People Advocate

2 days ago

Melbourne, Victoria, Australia beBeeCase Full time
Job Title

We are seeking a compassionate and dedicated Case Manager to join our team.

  • This is a challenging yet rewarding role that requires empathy, resilience, and a commitment to person-centred, trauma-informed care.

The successful candidate will be responsible for delivering brief interventions, coordinating care plans, and providing assertive outreach to build trust and connect individuals to essential services.

As a key member of our team, you will work collaboratively with colleagues to support people transitioning from chronic homelessness to stable housing through holistic, wrap-around case management.

You will have the opportunity to make a meaningful difference in the lives of vulnerable members of our community.

This role is based in North Melbourne, VIC, and reports to the Greenlight Supportive Housing Team Leader.

Key Responsibilities
  • Build respectful, trusting relationships with individuals facing trauma and social exclusion
  • Provide strength-based, person-centred case management tailored to individual needs
  • Coordinate referrals, advocacy and support to help clients achieve housing stability
  • Collaborate with a dedicated team to deliver positive lasting outcomes
  • Contribute to service innovation and continuous improvement across homelessness programs
Requirements
  • A degree in Social Work, Psychology, Social Sciences or a related field
  • Demonstrated experience in case management within the homelessness or community services sector
  • A solid understanding of the issues surrounding homelessness, trauma, and complex needs
  • A commitment to human rights, social justice, and the values of integrity, compassion, respect, diversity, and collaboration
  • Ability to work independently and as part of a collaborative, supportive team
  • A current Driver's Licence
  • A current Employee Working with Children's Check
Benefits

We offer a well-balanced package of meaningful benefits including:

  • Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
  • Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other programs or activities
  • Access to EAP and health & wellness initiatives incl Fitness Passport
  • Ongoing training and development opportunities that enhance on the job skills and proficiency
  • Rewarding and fulfilling purpose driven careers that have positive and sustainable impacts

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