Technical Support Specialist
3 weeks ago
**Macquarie: A Global Leader in Financial Services**
We are a global financial services group operating in 34 markets with 55 years of unbroken profitability.
About the Role:
This is an exciting opportunity to join our technology team as a Technical Support Specialist, providing customer-facing and remote support for various areas of the bank.
In this role, you will be responsible for resolving software and hardware issues, troubleshooting and investigations with other teams, researching solutions, and contributing to projects that enhance the environment for our team or other areas within the bank.
Key Skills and Qualifications:
- Microsoft Office365
- Microsoft Windows 10/11
- Apple MacBook/iOS
- Zoom/Teams/Slack
- Active Directory
- SCCM/InTune
- General Banking and Market Data applications
- Hardware Support
Estimated Salary:** $85,000 - $110,000 per annum (dependent on experience)
We offer a range of benefits, including hybrid and flexible working arrangements, wellbeing leave days, paid parental leave, and access to learning and development opportunities. Our commitment to diversity, equity, and inclusion means we welcome applications from people from all backgrounds.
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