Travel Consultant

6 days ago

Melbourne, Victoria, Australia FCM Travel Full time

About FCM Travel

FCM Travel is a leading travel company that offers a unique work environment where employees can share their passion for travel and open up the world for customers.

Job Summary

We are seeking a highly motivated and customer-focused Travel Consultant to join our team. As a Travel Consultant, you will be responsible for building dream itineraries for customers, creating lasting memories, and providing exceptional customer service.

Key Responsibilities

  • Build and customize travel itineraries for customers, taking into account their preferences, budget, and travel style.
  • Provide expert travel advice and recommendations to customers, ensuring they have a seamless and enjoyable travel experience.
  • Develop and maintain strong relationships with customers, understanding their needs and preferences to deliver personalized service.
  • Stay up-to-date with industry trends, products, and services to provide customers with the best options and solutions.
  • Work collaboratively with colleagues to achieve sales targets and provide exceptional customer service.

Requirements

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong knowledge of the travel industry, including products, services, and destinations.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Highly organized and detail-oriented, with excellent time management skills.
  • Ability to work independently and as part of a team, with a customer-focused mindset.

What We Offer

  • A competitive salary and uncapped incentives payment structure.
  • A comprehensive training program to develop your skills and knowledge in the travel industry.
  • A supportive and collaborative work environment, with opportunities for career growth and development.
  • A range of employee benefits, including health insurance, paid time off, and professional development opportunities.

How to Apply

If you are a motivated and customer-focused individual with a passion for travel, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the role.

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