Retail Customer Service Representative

4 weeks ago


Adelaide, South Australia Australia Post Full time
About the Role:

The successful candidate will play a key part in delivering exceptional customer experiences at Australia Post. As a Retail Customer Service Officer, you will be responsible for providing top-notch service to customers, handling cash transactions, and promoting Australia Post products and services.

Key Responsibilities:

  • Provide exceptional customer service and respond to customer inquiries
  • Process cash transactions, handle cheques, credit cards, and EFTPOS
  • Conduct identity services transactions, including Australian Passport Interviews
  • Promote Australia Post products and services through up-selling and cross-selling
  • Assist with mail lodgements and associate costs
  • Build relationships with customers by understanding their needs
  • Assist with administrative duties, such as stocktaking and record maintenance

About You:

  • Experience in customer service and/or cash handling is essential
  • You must be fit to lift up to 16kgs of mail regularly and stand for your shift

We Offer:

  • A supportive and inclusive work environment
  • Extensive training on commencement, from Monday to Saturday
  • Casual position with a mix of scheduled and unscheduled shifts
  • Loading rate $33.66 / hour, increases to $35.98 / hour after 3 months, + 12% Superannuation

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders, and backgrounds.



  • Adelaide, South Australia Harris Scarfe Full time

    Harris Scarfe is a leading Australian retailer with over 170 years of experience. We operate over 54 stores across the country, offering a diverse range of products including homewares, manchester, men's and women's apparel. As a Customer Service Representative, you will have the opportunity to contribute to a challenging and supportive team environment,...


  • Adelaide, South Australia Avis Full time

    We are seeking a driven and energetic individual to join our team as a Customer Operations Representative. In this role, you will be an appreciated and valued addition, helping increase customer satisfaction through exceptional service and interaction.About the RoleYou will be involved in all aspects of our business, interacting with customers on the...


  • Adelaide, South Australia Rentokil Initial Full time

    We are seeking a skilled Customer Service Representative to support our national and key client base. This role involves utilising previous customer service experience to provide exceptional customer support, manage daily correspondence, and resolve client issues efficiently.Key responsibilities include:Providing timely and effective customer...


  • Adelaide, South Australia SA Health Full time

    Customer Service RepresentativeSA Health is seeking a highly motivated and customer-focused individual to join our Contact Centre team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients via phone and e-channels.Key Responsibilities:Respond to customer inquiries and resolve...


  • Adelaide, South Australia Hudson Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Hudson Australia. As a Customer Service Representative, you will be the go-to person for customers, providing top-tier service across various platforms.Your role will include answering inquiries, resolving concerns, and educating customers on how to maximize their benefits.A...


  • Adelaide, South Australia Detmold Group Full time

    About the OpportunityCup & Carry, a leading manufacturer of specialized paper and board packaging products, is seeking an experienced Sales and Customer Service Representative to join their team.As a Sales and Customer Service Representative, you will be responsible for managing and growing our existing customer base, providing exceptional service, and...


  • Adelaide, South Australia SA Health Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at SA Health. As a key member of our Contact Centre, you will be responsible for providing exceptional customer service to our clients via phone and e-channels.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional mannerAssist customers...


  • Adelaide, South Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    Customer Service Representative | Property Division | Adelaide, SAWe're seeking a skilled Customer Service Representative to join our Property Division team in Adelaide, SA. As the first point of contact for clients, customers, and employees, you'll provide a seamless experience, ensuring phone and guest inquiries, visitors, deliveries, and catering to...


  • Adelaide, South Australia CROSSMARK Australia Full time

    Job Title: Retail Sales RepresentativeAbout the RoleWe are seeking a Retail Sales Representative to join our team at CROSSMARK Australia. As a key member of our field sales team, you will be responsible for creating and maintaining quality point of sale displays in store, promoting leading brands, and providing exceptional customer service.Key...


  • Adelaide, South Australia Programmed Full time

    Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team at Telstra's Triple Zero call centre in Adelaide CBD. This is a great opportunity to work for a reputable brand that offers a supportive working environment.The Role:This is a high volume and fast paced role where you will be required to provide accurate...


  • Adelaide, South Australia Superloop Full time

    About UsAt Superloop, we're passionate about delivering better internet experiences to Australian homes and businesses. As a key player in the industry, we're committed to innovation and customer satisfaction.Job SummaryWe're seeking a highly skilled CUSTOMER SERVICE REPRESENTATIVE to join our team. As a Customer Service Representative, you'll play a...


  • Adelaide, South Australia SA Health Full time

    Career Opportunity: SA Ambulance is seeking a Customer Service Representative to join our Contact Centre team.About the Role: As a Customer Service Representative, you will be the first point of contact for our customers, responding to a variety of enquires via phone and e-channels. Your primary role will be to assist customers with queries about Ambulance...


  • Adelaide, South Australia Hudson Full time

    Hudson Australia is currently seeking a highly skilled and enthusiastic Customer Service Representative to join their team in Adelaide. This exciting opportunity is perfect for individuals looking to kickstart their career in a call centre environment.We're on the lookout for proactive team players who are passionate about delivering exceptional customer...


  • Adelaide, South Australia AWP Australia Pty Ltd Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Allianz Partners in Australia. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through effective management of inbound and outbound telephone calls.


  • Adelaide, South Australia TSA Group Full time

    About the RoleAre you a customer-focused individual looking to start your career in sales and service? We are seeking a motivated and enthusiastic Customer Service Representative to join our TSA Group team in Adelaide.About the JobAs a Customer Service Representative, you will be responsible for providing exceptional customer experiences by answering inbound...


  • Adelaide, South Australia SA Health Full time

    Role Summary We are seeking a skilled Customer Service Representative to provide exceptional customer service to our clients. About the Role As a Customer Service Representative, you will be responsible for providing a range of customer service activities, including answering telephone calls, responding to customer inquiries, and resolving customer...


  • Adelaide, South Australia Synaco Global Recruitment Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients via phone, email, and in-person interactions.Key Responsibilities:Answering and directing incoming...


  • Adelaide, South Australia Randstad Full time

    Company OverviewRandstad is a leading provider of temporary and permanent employment services. Our mission is to provide our clients with the best talent in the industry, while also helping individuals find fulfilling career opportunities.Salary: $60,000 - $80,000 per annumJob DescriptionWe are seeking an experienced customer service representative to join...


  • Adelaide, South Australia SA Health Full time

    About the Role: We are seeking an experienced customer service representative to join our team at SA Health. This is an exciting opportunity for a motivated individual to provide exceptional customer service and support to our clients. As a customer service representative, you will be responsible for handling a high volume of telephone calls, responding to...


  • Adelaide, South Australia Bendigo and Adelaide Bank Full time

    Secure Your Future in BankingWe are seeking a talented Customer Service Representative to join our team at Bendigo and Adelaide Bank.About the OpportunityIn this role, you will play a vital part in supporting our business objectives by managing delinquent loans, credit cards, business, and savings accounts. You will work closely with customers experiencing...