
Clinical Operations Manager
2 days ago
We are seeking an experienced and skilled Client Services Coordinator to join our team on a 12-month contract.
The successful candidate will have a clinical background or social work experience and be passionate about making a positive impact in the community.
About the Role:- Accurately identify changes in clients using clinical procedures and escalate patterns identified to CSI for management and policy development.
- Supervise, coach, and mentor Support Workers to ensure client and business needs are met.
- Ensure WHS compliance of Support Worker practice and monitor the work environment for completion, action, and reporting.
- Manage incidents and feedback effectively.
- Develop recruitment strategies to align with client requirements.
- Prepare reports and assessments relevant to participants' care needs.
- Diploma in nursing or equivalent is highly desirable.
- Strong understanding of Home Care Packages.
- Person-centered problem-solving, decision-making, and exceptional communication skills.
- Strong supervision and leadership skills required.
- High-level critical thinking and time management.
- NDIS Workers Clearance Check.
- DCSI/DHS Working with Children Check.
- Current driver's license.
- Current Police Check.
At our organization, we value our staff and offer a range of benefits, including salary packaging, an Employee Assistance Program (EAP), exclusive healthcare, corporate discounts, and a rewarding referral program.
We strive to create a supportive and inclusive work environment that fosters growth and development. If you are passionate about delivering exceptional service and making a difference in people's lives, we encourage you to apply for this exciting opportunity.
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