Building Claims Analyst

1 week ago

Brisbane, Queensland, Australia beBeeClaims Full time $90,000 - $123,000
Claims Specialist

We are seeking an experienced Claims Specialist to manage the day-to-day activities of our insurer clients in Australia.

About the Role:

This is a challenging opportunity for a skilled and self-motivated professional to join our team as a Claims Specialist.

The ideal candidate will have a background in Technical Property Claim Assessing, Building Trade Service and/or Construction sector(s).

Main Responsibilities:
  • Triage and allocate service requests to our national specialist network.
  • Validate scope, including cost check, methodology auditing, and overall job relevance.
  • Manage relationships with builders, insurers, insurance assessors, building estimators, and all other relevant stakeholders involved in a building project.
  • Meet and exceed internal validation or project management KPI's, including but not limited to productivity, quality, and accuracy.
  • Communicate with our clients to keep them updated on service progress.
  • Ensure quality and cost assurance reviews for all building requests.
  • Work with the team manager to maintain network performance and capacity.
What You'll Bring:
  • 3-5 years of experience and proven abilities in previous Property Claim and/or Construction roles.
  • Self-motivation and customer orientation with excellent interpersonal skills.
  • Effective time and project management skills.
  • Ability to make responsible and effective decisions and communicate efficiently – both written and verbally.
  • Capability to meet targets and handle a high-pressure environment.
  • Results-driven, striving to meet and exceed our KPI's.
  • Applicants with insurance assessing and/or insurance repair, restoration, building trades backgrounds are highly desirable. A Builders License or other Building Qualifications will also be highly regarded.
Seniority Level
  • Mid-Senior level
Employment Type
  • Full-time
Job Function
  • Finance and Sales
Industries
  • IT Services and IT Consulting

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