Customer Experience Agent

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $31,791 - $50,557

Are you looking for a rewarding career in hospitality?

We are currently seeking Casual Guest Service Agents to join our team in Sydney.

This exciting opportunity will see you working across a rotating roster, including weekends and public holidays, as part of a dynamic team. You will be responsible for delivering exceptional guest experiences through smooth and efficient check-in and check-out processes, managing reservations and payments, collaborating with internal teams, and upholding guest safety and satisfaction.

The ideal candidate will have at least 1 year of experience in hotel front office or reservations, with excellent customer service and communication skills, a professional and friendly attitude, proficiency in Microsoft Office and Hotel Property Management Systems, and a flexible approach to dynamic hotel operations.

In this role, you will:

  • Deliver a warm and welcoming experience to guests
  • Manage reservations, payments, and guest enquiries
  • Collaborate effectively with internal teams
  • Uphold guest safety and satisfaction

We offer attractive salary packaging options and an immediate start is available.

Please connect with us if you require assistance during the recruitment process.

This is an excellent opportunity to kickstart your career in the travel industry.

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