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Receptionist

2 months ago

Sydney, New South Wales, Australia Dbla Full time
About the Role

We are seeking a highly motivated and organized Receptionist to join our team at Drake Business Logistics in Sydney - Macquarie Park. As a key member of our Front of House team, you will be responsible for providing exceptional customer service, managing visitor flow, and performing administrative tasks with precision.

Key Responsibilities
  1. Reception Service
  • Provide a warm and welcoming environment for visitors and staff.
  • Greet and assist visitors, staff, and clients, ensuring a smooth and efficient experience.
  • Manage incoming calls, record messages, and direct calls to the correct staff member.
  • Process external mail, distribute, and send as required.
  • Assist with couriers, receiving, and dispatching.
  • Arrange office access passes and distribute welcome hampers for new starters.
  • Ensure adequate stock of office supplies and order business cards and name badges as needed.
Catering and Event Support
  • Assist with booking meeting rooms and ensure rooms are stocked with necessary supplies.
  • Provide tea/coffee making services and coordinate catering for meetings and events.
  • Complete room setup and pack down, and maintain a clean and tidy environment.
  • Ensure Audio-Visual services are in place and assist with technical support as needed.
Requirements

To be successful in this role, you will possess:

  1. Tertiary qualifications in Business Administration, Hospitality, or a related field.
  2. Minimum 2-3 years' experience in a receptionist or front desk role.
  3. Proven ability to manage multiple tasks efficiently, handle high-pressure situations, and provide excellent customer service.
  4. Demonstrated experience in operating phone systems, managing visitor logs, and performing administrative tasks.

We value our team members and offer opportunities for career growth, flexible working arrangements, and ongoing training and support.