Representative

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $80,000
Customer Service Representative

We are seeking a dynamic and motivated individual to join our team as a Customer Service Representative. This is a part-time permanent position with flexible hours of work, ranging from 8:50am to 5:50pm (2 to 3 days per week). You will be required to attend a compulsory 5-week induction training at full-time capacity.

As a key member of our team, you will be responsible for providing exceptional customer service, identifying customer needs, and offering appropriate solutions. Your key responsibilities will include:

  • Acting as the first point of contact, positively interacting with customers and building strong personal relationships.
  • Identifying customer needs and offering appropriate solutions with our comprehensive range of products and services.
  • Striving towards achieving personal targets.
  • Working collaboratively to contribute to team and corporate performance expectations.

To be successful in this role, you will require:

Required Skills and Qualifications
  • Previous retail customer service experience, ideally from banking, retail, and hospitality industries.
  • Strong cash handling skills with an eye for detail and accuracy.
  • Friendly and engaging approach to customers to be able to quickly identify customer needs and promote appropriate products and services.
  • Proficient computer skills, and the ability to learn new systems.
  • Positive attitude, with the ability to respond well within fast-paced environments.
  • Ability to adapt, with a willingness to embrace ever-present change.
  • Ability to work in a small team, while always encouraging those around you.

In return for your hard work and dedication, you can expect:

Benefits
  • Health and wellbeing benefits, including fitness passports, corporate health insurance, and annual flu vaccinations.
  • Lifestyle and giving back benefits, including hotel discounts, 14 weeks paid parental leave, two community volunteer days, and three recreational leave days per year.
  • Professional advancement opportunities, including flexible work arrangements, recognition programs, and employee referral programs.

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