Representative

7 days ago

Sydney, New South Wales, Australia beBeeService Full time $85 - $90
Customer Service Representative

We are seeking a highly skilled Customer Service Representative to join our team.

The ideal candidate will have previous experience in contact/call centre roles, with a focus on delivering exceptional customer service.

In this role, you will be responsible for responding to customer inquiries and requests via phone, email and chat, providing high quality, friendly, accurate and efficient service.

You will work collaboratively with other teams to achieve business objectives, continuously improving your knowledge and skills to provide exceptional customer experiences.

About The Position
  • Responsibilities:
  • Respond to customer inquiries and requests via multiple channels
  • Provide exceptional customer service and resolve issues in a timely and professional manner
  • Collaborate with other teams to achieve business objectives
  • Continuously improve knowledge and skills to deliver exceptional customer experiences
Benefits
  • A comprehensive induction and training program
  • Ongoing coaching and mentoring in a supportive environment
  • Flexible working arrangements
  • Professional development opportunities
  • An inclusive culture and recognition as an Inclusive Employer
Requirements
  • Previous experience in contact/call centre roles
  • Demonstrate patience, understanding of customer needs, and strong problem-solving skills
  • Excellent communication and interpersonal skills
  • Proficiency in computer skills and data entry
  • Familiarity with working in a contact centre environment

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