
Taxation Services Professional
1 week ago
Key Role in Customer Service
As a Taxation Officer, you will be the first point of contact for our customers, delivering an exceptional experience through outstanding service.
The position involves:
- Managing inbound calls to ensure customer satisfaction and resolve any issues promptly
- Maintaining compliance with relevant legislation codes and company policies
To succeed in this role, you will have:
- Effective communication skills, both written and verbal
- A commitment to providing excellent customer service, adapting to different situations and managing conflict effectively
- Ability to multitask, prioritizing administrative tasks to meet deadlines and manage multiple responsibilities
- Attention to detail and accuracy
- Knowledge of office administration practices and procedures
- Proficiency in Microsoft Office applications, particularly Word and Excel
- Experience working with various systems and technologies
- Background in data processing and entry
We offer comprehensive training and development opportunities, including a structured program covering system and legislative knowledge.
This is a chance to join a dynamic and inclusive work environment dedicated to delivering top-notch customer experiences.
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