Sleep Health Coach
7 days ago
We are seeking a highly motivated and compassionate Retail Sales Assistant/Sleep Coach to join our team at ResMed. As a key member of our sales team, you will play a vital role in helping customers achieve better sleep health outcomes.
Key Responsibilities- Provide exceptional customer service and support to customers in-store and over the phone.
- Investigate and resolve customer therapy issues, providing set-up and ongoing support to ensure therapy is maintained to a high standard.
- Fit customers for masks and recommend the most appropriate mask based on training provided.
- Provide customers with advice on the safe and effective use of their medical equipment.
- Sale of new or additional services over the phone, with follow-up on trials and testing results to ensure sales conversion.
- Maintain the retail premises and displays in good condition.
- Handle payments, balance float, and bank as required.
- Manage trial and sales stock, re-ordering stock as needed.
- Previous experience in a busy, multi-tasking retail or customer service role.
- Ability to maintain compassion and remain calm under pressure.
- Strong customer service and sales focus, with a commitment to finding the best outcome for each customer.
- Administrative skills to document and process customer enquiries.
- Strong and adaptable communication skills.
- Active listening skills, with the ability to find solutions to customer concerns and issues.
- Recognition and reward for the value you bring.
- Health and wellness benefits, including employee assistance program, private health fund corporate discount, and access to best doctors.
- Insurance benefits, including death/total & permanent disablement, income protection insurance.
- Other benefits, including family and friends discount on ResMed products, educational assistance, novated car lease, and tech products discount through ResMed partners.
We are committed to creating a diverse and inclusive culture, encouraging individual expression in the workplace and thriving on the innovative ideas this generates. If you are a motivated and compassionate individual who is passionate about helping others achieve better sleep health outcomes, we encourage you to apply for this exciting opportunity.
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Sleep Health Coach
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St Agnes, South Australia ResMed Full timeAbout the RoleWe are seeking a highly motivated and compassionate individual to join our team as a Retail Sales Assistant/Sleep Coach. As a key member of our sales team, you will play a vital role in helping customers achieve better sleep health outcomes.Key ResponsibilitiesProvide exceptional customer service and support to customers in-store and over the...
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Sleep Health Coach
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St Agnes, South Australia ResMed Full timeAbout the RoleWe are seeking a highly motivated and compassionate Retail Sales Assistant/Sleep Coach to join our team at ResMed. As a key member of our sales team, you will play a vital role in helping customers achieve better sleep health outcomes.Key ResponsibilitiesProvide exceptional customer service and support to customers in-store and over the...
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Sleep Coach Sales Assistant
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St Agnes, South Australia ResMed Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Assistant/Sleep Coach. As a key member of our sales team, you will play a vital role in helping customers achieve better sleep health outcomes.Key ResponsibilitiesProvide exceptional customer service and support to customers in-store and over...
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St Agnes, South Australia ResMed Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Assistant/Sleep Coach. As a key member of our sales team, you will play a vital role in helping customers achieve better sleep health outcomes.Key ResponsibilitiesProvide exceptional customer service and support to customers in-store and over...
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St Agnes, South Australia ResMed Full timeAbout the RoleWe are seeking a highly motivated and compassionate Retail Sales Assistant/Sleep Coach to join our team at ResMed. As a key member of our sales team, you will play a vital role in helping customers achieve better sleep health outcomes.Key ResponsibilitiesProvide exceptional customer service and support to customers in-store and over the...
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