Medical Support Administrator

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomer Full time $55,000 - $77,000

Riverstone Medical Practice is hiring a Medical Support Administrator to work in Doreen, VIC. This role requires excellent customer service skills and the ability to multitask.

Your key responsibilities will include:

  • Greeting patients upon arrival
  • Assisting patients with booking and amending their appointments
  • Answering phone calls and redirecting them appropriately

You will also need to ensure confidentiality of patient records and manage their information accurately.

We are looking for an applicant with previous medical reception experience and knowledge of Best Practice software. The ideal candidate will have a warm and collaborative attitude, excellent problem-solving skills, and a professional manner.

The successful applicant will have the opportunity to work in a fast-paced environment and develop strong communication skills. They will be required to multitask, work under pressure, and as part of a team.

The position offers flexible working hours, including afternoon shifts, day shifts, morning shifts, and shift work. You must be able to commit to a regular roster.

Key Requirements:

  • 1 year medical admin experience (preferred)
  • 1 year customer service experience (preferred)
  • Australia work authorisation (preferred)

Work Location: In person

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