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Customer Experience Manager

7 days ago

Sydney, New South Wales, Australia H&M group Full time
Job Description

COS is a fashion brand within the H&M Group, known for its modern, minimalist designs.

We are currently seeking a Sales Floor Supervisor to join our team at COS. As a Sales Floor Supervisor, you will play a key role in delivering exceptional customer service and creating a memorable shopping experience.

  • Main Responsibilities:
  • Leading a team of sales assistants to achieve excellent standards of service
  • Providing excellent customer service and addressing customer concerns
  • Developing and implementing strategies to increase customer satisfaction and loyalty
  • Collaborating with the store management team to create a positive and productive work environment

You will work closely with the store management team to analyse sales data and make recommendations to improve sales performance.

This is an exciting opportunity for anyone who is passionate about fashion, customer service, and leadership. If you are looking for a challenging and rewarding role, then we would love to hear from you.