Customer Experience Manager

6 days ago


Sydney, New South Wales, Australia Amazon Full time

**Leadership Opportunity**

We're looking for a talented Operations Manager to join our Amazon Logistics team. As an Operations Manager, you'll play a critical role in overseeing daily logistics operations, driving process improvements, ensuring safety and compliance, and leading teams to meet Amazon's customer promise.

**Responsibilities Include**

  • Leading and managing a team of Shift Managers and their direct reports.
  • Proxying duties for the Site Lead and providing guidance on operational best practices.
  • Reviewing the operational forecast and determining productivity requirements for the delivery station.
  • Supporting all safety programs to ensure a safe work environment for all associates and Delivery service providers.
  • Leading process improvement initiatives and Lean tools.
  • Analyzing shift performance against relevant business objectives and implementing actions to improve operational excellence.

**Our Culture**

We're a company that values innovation, customer obsession, and operational excellence. If you share these values, we'd love to hear from you



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