Facilities Manager

2 weeks ago

Sydney, New South Wales, Australia Woolworths Full time
About the Role

The Workplace Experience Facilities Manager plays a pivotal role in coordinating the delivery of the Workplace Experience program nationally and supporting Senior Facilities Managers with the day-to-day operational delivery of the workplace/soft services programs in key sites.

Key Responsibilities
  • Develop and implement a customer-focused mindset and assist with the standardization program of services across all support office locations.
  • Undertake evaluation and assessment of workplace utilization tools to provide insights and establish reporting cadences across stakeholder groups.
  • Establish community management groups across all national workplace support locations, review feedback through voice of customer data in a rhythm of continual improvement and experience for team members.
  • Bring a customer-centric approach to facilities management, ensuring seamless delivery of services and continuous improvement.
Requirements
  • A minimum of 3 years of experience in a similar role or in retail, supermarket, or FMCG experience is desirable.
  • Able to navigate complex work environments and teams to deliver outcomes.
  • Previous stakeholder management experience and ability to establish and maintain strong relationships.
  • Experience working in a matrix, leading change and business initiatives.
  • Experience working under pressure to set deadlines without compromise to quality or service.
  • Knowledge of the retail value chain (including all components such as IT, process, commercial, etc.) and how this translates to the store and customer.
What We Offer
  • A progressive and flexible 'work from anywhere' policy that gives you control over your work, life, and wellbeing.
  • Team discounts across our range of Woolworths Group brands and a robust rewards program that celebrates and incentivizes purpose-driven work.
  • An attractive remuneration package.
  • A range of programs to help you prioritize and manage your wellbeing.
About Us

Diversity, equity, inclusion, and belonging are key to realizing our purpose of better together for a better tomorrow. We recognize the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems.

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