Digital Solutions Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeConsultant Full time US$120,000 - US$150,000
Job Overview

Docusign enables seamless agreement management.

Key Responsibilities
  • Serve as technical lead on accounts in partnership with sales to drive revenue growth by translating complex customer business problems into solutions leveraging Docusign's Intelligent Agreement Management platform.
  • Maintain strong partnerships with various stakeholders including sales, professional services, customer success managers, marketing, product and others to maximise impact across customer engagements.
  • Comfortably conduct deep technology discovery sessions with executive-level stakeholder groups across multifaceted customer industry landscapes.
  • Inform sales account planning with strategic technical insights to influence overall customer strategy and execution approach.
  • Map customer challenges and opportunities through value messaging assets to customer impact and proposed IAM solution design.
  • Establish confidence in recommendations via product expertise, custom product demonstrations, technical discussions, whiteboarding, workshops, RFP/RFI responses, product roadmap sessions and business process diagrams.
  • Articulate recommendations with confidence and influential communicative techniques and tools such as messaging frameworks, visually compelling slides, customer stories, storytelling etc.
  • Deliver trusted, long-term, high ROI solutions.
  • Partner with sales to deliver on revenue plan and retention goals.
  • Exhibit proficiency of the core Docusign IAM platform, including all current and future components of the agreement process.
  • Champion Docusign as the most trusted, secure and effective partner for each customer's Agreement processes.
  • Disseminate insights, learnings, resources and assets within the team and across the organisation to drive scale of impact and collaboration.
  • Travel 20% or more as needed.
Requirements
  • 2+ years of prior experience within a pre-sales role selling SaaS solutions and concepts.
  • BS/BA degree or equivalent in relevant work experience.
What You Bring

This is an individual contributor role reporting to the Manager, Solution Consulting - CBU.

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