Key Client Liaison Officer for Personal Injury Claims

4 days ago


Sydney, New South Wales, Australia AFL Recruitment Full time
Unlock Your Potential in Personal Injury Law

We are seeking an experienced Key Client Liaison Officer to join our team at AFL Recruitment. As a vital member of our New Client Enquiries team, you will play a critical role in providing exceptional customer service and support to our clients.

This is an exciting opportunity for a 'people person' who is passionate about making a difference in the lives of injured individuals. If you have a strong background in personal injury law and excellent communication skills, we want to hear from you

About the Role:

  • Provide initial fact-finding and technical assessments of client enquiries
  • Support solicitors with client-solicitor meetings and allocation
  • Occasionally assist paralegals/lawyers with administration/filing tasks

About You:

  • Minimum 12 months experience in a personal injury law firm or equivalent role
  • Fully committed to working full-time (8:30am-5:30pm) Mondays-Fridays
  • Able to provide warm and friendly phone manner with high attention to detail
  • Thrives in a fast-paced environment and loves helping others

What We Offer:

  • A competitive salary range of $45,000-$55,000 per annum
  • Ongoing training and mentorship opportunities to develop your skills and knowledge
  • A supportive and vibrant team environment that values collaboration and open communication

Our Company:

AFL Recruitment is a premier plaintiff law firm with over 25 years of experience in personal injury law. We pride ourselves on having one of the highest win rates in the industry and offer a unique and refreshing culture that inspires our employees to excel.



  • Sydney, New South Wales, Australia AFL Recruitment Full time

    A dynamic role as a Personal Injury Claims Liaison Officer awaits at a renowned Sydney-based law firm. This is an exceptional opportunity to join a premier plaintiff law firm with a proven track record of success.As a key member of the New Client Enquiries team, you will be the first point of contact for new incoming personal injury clients. Your primary...


  • Sydney, New South Wales, Australia AFL Recruitment Full time

    Key ResponsibilitiesAs a Senior Client Liaison Officer, you will be responsible for being the first point of contact for new clients in personal injury claims. You will assess client enquiries based on legal principles, determine which solicitor is best suited to help them, and allocate solicitors to clients. Occasionally, you will also support paralegals...


  • Sydney, New South Wales, Australia AFL Recruitment Full time

    New Client Liaison Officer-Personal Injury ClaimsWe are seeking a key valued member of our winning New Client Enquiries team, who will be the first professional contact for all new incoming personal injury clients. You will enjoy doing an initial fact-find, technically assessing client enquiries based on legal principles, attending to their initial queries,...


  • Sydney, New South Wales, Australia AFL Recruitment Full time

    Job Overview: We are seeking a highly skilled and motivated Client Liaison Officer to join our Personal Injury Law team.As a Client Liaison Officer, you will be responsible for providing exceptional customer service to clients, responding to initial inquiries, and determining the best course of action for their personal injury claims.Key...


  • Sydney, New South Wales, Australia AFL Recruitment Full time

    About UsWe are a dynamic and fast-growing plaintiff personal injury law firm based in Sydney, committed to doing justice for our injured clients.Job OverviewThis is an exciting opportunity for a skilled and customer-focused professional to join our close-knit team as a New Client Liaison Officer. As a valued member of our team, you will play a crucial role...


  • Sydney, New South Wales, Australia AFL Recruitment Full time

    New Client Liaison/Client Services Administrator RoleThis is a key VIP role for a real 'PEOPLE' person, with a focus on first client contact.The successful candidate will be the first professional phone contact for all new clients, assessing their enquiries and attending to their initial queries.They will determine which solicitor/s are best suited to help...


  • Sydney, New South Wales, Australia AFL Recruitment Full time

    A fast-growing plaintiff personal injury law firm in Sydney is seeking a highly skilled and experienced Liaison Officer to join their dynamic team.As a key player, you will be responsible for handling initial client contacts, triaging potential claims, and organizing new client packs. Your exceptional customer-service skills, attention to detail, and ability...


  • Sydney, New South Wales, Australia AFL Recruitment Full time

    We are seeking a highly skilled and customer-focused Injury Claims Liaison Officer to join our team in Sydney.This is an exciting opportunity to work with a premier plaintiff law firm, known for its exceptional WIN rate and unique culture.As a key member of the New Client Enquiries team, you will be the first point of contact for new personal injury clients,...


  • Sydney, New South Wales, Australia AFL Recruitment Full time

    Unbeatable Career Opportunities in Personal Injury LawA prestigious plaintiff law firm, renowned for its exceptional team and impressive track record of success, is seeking a highly skilled Key Client Liaison Officer to join their dynamic New Client Enquiries team.This empowering role offers an unparalleled chance to launch or advance your career with a...


  • Sydney, New South Wales, Australia AFL Recruitment Full time

    About the RoleWe are seeking a highly skilled Personal Injury Law Liaison Professional to join our team. As a valued member of our organization, you will be responsible for providing exceptional customer service and support to our clients.This is a full-time position with flexible hours, including up to 2 days per week working from home. Our salary range for...


  • Sydney, New South Wales, Australia AFL Recruitment Full time

    Role OverviewWe are seeking a highly skilled Client Services Coordinator to join our team at AFL Recruitment. As a Client Services Coordinator, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide initial fact-finding and triage potential personal injury...


  • Sydney, New South Wales, Australia AFL Recruitment Full time

    Join Our Premier Personal Injury Law Firm as a Key New Client Enquiries Team MemberWe are seeking a highly skilled and customer-focused Personal Injury Law Client Liaison Specialist to join our winning New Client Enquiries team.About the RoleIn this empowering and fulfilling role, you will be the first point of contact for all new incoming personal injury...


  • Sydney, New South Wales, Australia AFL Recruitment Full time

    **Career Advancement in a High-Growth Niche**AFL Recruitment is seeking a highly motivated and organized Personal Injury Paralegal to join our Total & Permanent Disablement/Super/Income protection insurance claims division. As a key member of this winning team, you will be mentored by top personal injury lawyers and have the opportunity to help injured...


  • Sydney, New South Wales, Australia AFL Recruitment Full time

    New Client Liaison/Client Services Administrator (Personal Injury)**KEY ROLE IN SYDNEY FOR A PEOPLE PERSON**: We are seeking a highly skilled and experienced client services professional to join our team in Sydney. This is a key role within our plaintiff personal injury law firm, where you will be the first point of contact for new clients.You will play a...


  • Sydney, New South Wales, Australia AFL Recruitment Full time

    AFL Recruitment is seeking an Innovative Personal Injury Law Liaison Specialist to join our team.About the Role:We are looking for a skilled lawyer with 2+ years of post-qualification experience in personal injury law to take on a unique role as our client liaison. In this position, you will be the first point of contact for new clients, responding to their...


  • Sydney, New South Wales, Australia AFL Recruitment Full time

    **Top Notch Opportunity for Personal Injury Professionals**A leading plaintiff law firm with an impressive 25+ year success track record is seeking a skilled Injury Claims Case Manager to join their Sydney CBD office.The ideal candidate will have 2-10+ years of experience in personal injury legal secretarial/paralegal roles, including workers compensation,...


  • Sydney, New South Wales, Australia AFL Recruitment Full time

    Unlock Your Potential with Our Top-Rated Plaintiff FirmWe are seeking a highly motivated and skilled Paralegal or Graduate/Junior Lawyer to join our dynamic team in Sydney. As a key member of our Personal Injury Department, you will be responsible for assisting an accredited specialist personal injury partner with a flourishing busy practice.The successful...


  • Sydney, New South Wales, Australia AFL Recruitment Full time

    AFL Recruitment is seeking a Customer Liaison Officer to join our premier plaintiff law firm in Sydney. This is an exciting opportunity for a motivated individual to take their career to the next level in a stimulating and fulfilling role.As a key member of the New Client Enquiries team, you will be the first point of contact for new incoming personal injury...


  • Sydney, New South Wales, Australia AFL Recruitment Full time

    OverviewA key role has become available in our client's team as a Senior Personal Injury Lawyer Liaison. In this position, you will be the first point of contact for new clients and will be responsible for assessing the viability of their enquiries, providing initial legal advice, and determining next steps.Key ResponsibilitiesRespond to new client enquiries...


  • Sydney, New South Wales, Australia AFL Recruitment Full time

    Experience the fulfillment of a career in plaintiff personal injury law with our esteemed firm. With over 35 years of dedication to justice, we have established a reputation for achieving top results and providing exceptional client service.We are seeking an admitted lawyer in NSW (or soon to be admitted) with a minimum of 2 years of experience in personal...