Personal Injury Claims Specialist

17 hours ago


Sydney, New South Wales, Australia AFL Recruitment Full time
About Us

We are a dynamic and fast-growing plaintiff personal injury law firm based in Sydney, committed to doing justice for our injured clients.

Job Overview

This is an exciting opportunity for a skilled and customer-focused professional to join our close-knit team as a New Client Liaison Officer. As a valued member of our team, you will play a crucial role in delivering exceptional client service and supporting the growth of our business.

Key Responsibilities
  • Be the first point of contact for new incoming clients, taking initial inquiries, and determining whether they have a plausible case, arranging client-solicitor meetings.
  • Triage potential personal injury claims, prioritizing cases that require immediate attention.
  • Organize new client packs, including cost agreements and authorities online.
  • Provide general office administration support, contributing to business improvement projects as needed.
Requirements
  • A minimum of 12 months' experience working as a legal assistant/secretary/paralegal in a personal injury law firm or insurance company.
  • Proven high-level customer-service skills, with excellent communication and interpersonal skills.
  • Warm and friendly phone manner, with attention to detail and ability to work in a fast-paced environment.
  • Interest in personal injury law and a desire to progress your career with a leading personal injury law firm.
What's on Offer?
  • A competitive salary range of $55,000-$80,000+ bonus.
  • A flexible work arrangement, allowing for up to 2 days of work-from-home and flexible hours.
  • Ongoing training and support to help you grow professionally and personally.
  • The opportunity to work with a stimulating and rewarding team, dedicated to making a positive impact.


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