L&D Program Coordinator

This is a L&D Program Coordinator (18 Month Max Term Contract) role with ASX based in Sydney, NSW, AU
== ASX ==

Role Seniority - junior

More about the L&D Program Coordinator (18 Month Max Term Contract) role at ASX

ASX: Powering Australia's financial marketsWhy join the ASX?

When you join ASX, you're joining a company with a strong purpose – to power a stronger economic future by enabling a fair and dynamic marketplace for all.

In your new role, you'll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub. 

Want to know why we are a great place to work, click on the link to learn more.

www.asx.com.au/about/careers/a-great-place-to-work

We are more than a securities exchange

The ASX team brings together talented people from a diverse range of disciplines. 

We run critical market infrastructure, with 1 in 3 people employed within technology.  Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance.

We're proud of the diversity of our organisation and the culture of inclusion that all our people help to build every day. Our employee-led groups are known for celebrating cultural and religious events, championing LGBTIQ+ inclusion (recently achieving AWEI Bronze), inspiring giving and volunteering, promoting gender equality, and wellbeing.  We are an Employer of Choice for Gender Equality (WGEA) and a member of the Champions of Change Coalition for the advancement of gender equality in Australia. 

Key purpose of the role:

Support the Culture & Capabilities Stream of the Accelerate Program with the planning, coordination and delivery of Learning & Development activities. You'll play a key role in ensuring L&D project activities run smoothly and efficiently, supporting both the operational and strategic aspects of the program. This position sits within a team that operates with agile mindsets and works predominately with HR subject matter experts. This varied and interesting role will appeal to those looking to build their career in L&D, with a genuine passion for program coordination, engaging stakeholders and managing project delivery end-to-end.

Your Team

The Capability Team (a department within People & Culture) plays a critical role in equipping employees with the right skills, knowledge and human capabilities to perform their roles effectively. ASX is undergoing strategic transformation, with a renewed focus on culture, operational resilience, and leadership capability to support its future ambitions. The P&C Capability team are central to this work and responsible for developing and enhancing employees' mindsets, knowledge and skills, through the design and delivery of development programs, designing learning content and coaching and advisory services. The team also play a critical role in developing current and emerging leaders, and high-potential talent through the delivery of end-to-end learning and leadership initiatives.

This role represents an exciting opportunity for a Learning & Development professional to provide high quality learning program management and event management to a dynamic People and Culture team.

Your responsibilities

Program delivery

• Proactively schedule and coordinate meetings, workshops, learning activities and stakeholder engagements.

• Maintain records in the SuccessFactors Learning Management System and other internal databases.

• Prepare various forms of reporting on L&D metrics to support the development and implementation of program deliverables. Act as the first point of contact for Culture & Capabilities Stream L&D activity and other learning related activity.

• Proactively contribute to the development and implementation of streamlined processes, procedures and systems in line with business needs.

• Assist the Capability Team where appropriate, to develop resources and communications that support the delivery of learning and development content for employees.

• Liaise with internal departments to gather information and maintain alignment.

• Support meetings by capturing minutes, tracking actions and ensuring follow up.

• Manage and maintain project and program documentation.

• Assisting in communicating change requirements into the business in conjunction with the ASX's overall change strategy.

• Evaluates and monitors the performance of learning delivery activities.

Risk Management & issue resolution

• Support Program to identify potential risks and develop mitigation strategies.

• Proactively address challenges and resolve issues to ensure project timelines and deliverables are met.

Continuous Improvement

• Promote a culture of continuous improvement within the Stream, encouraging feedback and implementing lessons learned to enhance future projects.

• Demonstrate behaviours in line with the ASX culture (committed, accountable, connected, curious).

Your experience and qualifications

Must have

• Previous experience in an administration, HR or coordination role (ideally within Learning & Development, HR or Talent) in a project delivery environment.

• Experience managing and coordinating schedules, events or programs end to end.

• Demonstrated prior experience coordinating learning or similar events, including in face-to-face, virtual, individual and group learning environments)

• Proven ability to manage multiple priorities and deadlines in a fast-paced environment.

• Experienced in the use of Learning Management Systems (preferably SuccessFactors and/or WorkDay).

• Demonstration of excellent attention to detail, communication, planning, time management and organisation skills, with proven problem-solving ability and commitment to stakeholder management.

• Understanding of project delivery frameworks & methodologies (familiarity with Jira and/or Confluence desirable).

• Strong proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook), advanced skills in Excel, incl. PivotTables, Power Query, building Dashboards, etc.

• Willingness to learn with a genuine interest in the development and organisation of workplace adult learning and organisational change initiatives.

• Interest in growing a career in Learning & Development and developing performance consulting, instructional design and facilitation skills over time.

Nice to have

• Experience working with external vendors, facilitators and learning providers.

• Experience within a Financial Services sector

• Interest in or exposure to culture transformation initiatives.

• Interest in growing a career in Learning & Development

• Familiarity with eLearning platforms, digital learning tools and virtual classroom technologies (MS Teams, Zoom etc).

We make hiring decisions based on your skills, capabilities and experience, and how you'll help us to live our values. We encourage you to apply even if you don't meet all the criteria of this role. If you need any adjustments during the application or interview process to help you present your best self, please let us know.

At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace. We support flexible working and offer hybrid working options. Even if our roles are advertised as full-time, we encourage you to apply if you are interested in part-time or other flexible working arrangements.

We will arrange for successful candidates to have background checks, including reference and police checks completed as part of the on-boarding process.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the ASX team will be there to support your growth.

Please consider applying even if you don't meet 100% of what's outlined

Key Responsibilities

• Coordinating learning activities
• Maintaining records
• Supporting continuous improvement

Key Strengths

• Project coordination
• Learning Management Systems
• Communication skills
• Experience in Financial Services
• ELearning platforms
• Vendor management

Why ASX is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with ASX not with Hatch.

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