Account Manager

This is a Account Manager - Wollongong role with Hilti Group based in Wollongong, NSW, AU
== Hilti Group ==

Role Seniority - graduate, junior, mid level

More about the Account Manager - Wollongong role at Hilti Group

What's the role?

Embarking on a career as an Account Manager at Hilti is an exciting development journey, if you are someone keen to develop your career in a global company and build a strong business foundation. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You'll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high level customer consultation. Your patch will predominately focus in and around the Wollongong area, but will also cover Southern Highlands, Nowra and down the coast to the NSW border.

Who is Hilti?

At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.
Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day.

What does the role involve?

• Building relationships – you'll be on the field, meeting with customers on a daily basis to capture the perfect business opportunity. You understand to create value in account(s) through long-term, profitable relationships

• Time and Territory Management (TTM) - creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory

• Be a Hilti Champion – you'll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace

• Tracking your progress – you'll utilize Salesforce to record all the interactions you had to make a sale as reporting is a key part of this role

Hilti ranked 5th in the World's Best Workplaces for 2024

What do we offer?

• Competitive base salary and uncapped bonus potential

• Tools of the trade - Fully maintained motor vehicle, fuel card & mobile phone

• Annual leave - 4 weeks annual leave & Leave loading of 17.5% - i.e. you are paid and additional 17.5% of your salary for the days you take annual leave

• My days - Additional 5 days of leave

• Learning and Development - We provide many opportunities for you to grow personally and professionally, including our internal development programs, in-house learning academy, mentorship programs as well as attending a training program at our World class training center in Singapore

• Create your Future - explore your career path with Hilti Work abroad, experience different job functions and tackle different markets

• Drive Impact - Build a better future for your community by taking two days paid time off to volunteer for non-profits of your choice.

• Wellbeing - Our team members' physical and emotional well-being is a priority. We offer comprehensive well-being programs and support

• A diverse and inclusive culture - Diversity, Equity and Inclusion a part of everything we do and is an ongoing commitment for us.

• Work-life Balance - Our flexible working concept empowers our team members to thrive in their work and balance their working and personal lives.

What you need is:

• Tertiary Qualification is highly desirable

• Previous experience in any customer facing roles

• Eagerness to learn, motivated and capable of working independently

• Hands-on attitude – you'll be demonstrating our tools to our customers, using platforms such as Salesforce to keep track of everything, and collaborate with a variety of departments

• Time management, planning and prioritization skills

• Maintain a valid full Australian driver's license – we'll provide you with a company car, be sure you're ready to drive

• Engineering qualification or construction industry experience preferred but not mandatory

• We will also consider candidates on 485 Temporary Graduate Visas

Why should you apply?

We employ 39 different nationalities within Hilti Australia and many more across the globe. We value the unique contributions of each and every member of our diverse Hilti family. Keeping in mind our core values and customer orientation we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We value development, which is why 80-90% of our roles are filled internally. It's why most of our account managers come from a non-construction background.

Success at Hilti comes down to teamwork and ability – the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another.

We are making construction better and building a better future for everyone, everywhere.
Here, work is more than just work. It's about solutions, aspirations, impact, inclusion, empowerment, careers made real

Let's drive impact together.

Apply asap, as we'll review applications as they come through.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the Hilti Group team will be there to support your growth.

Please consider applying even if you don't meet 100% of what's outlined

Key Responsibilities

• Building relationships
• Managing time and territory
• Tracking progress

Key Strengths

• Customer relationship management
• Time management
• Salesforce proficiency
• Technical knowledge
• Hands-on attitude
• Engineering qualification

Why Hilti Group is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Hilti Group not with Hatch.

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