[16/10/2025] Security Officer | Westfield Southland

1 day ago

City of Melbourne, Australia Trident Services Australia Pty Full time

Bring your experience to Westfield Southland. Casual roles with permanent pathways, uniforms & training provided and flexible rostering.

15th October, 2025

Security Officers - Westfield Southland

We are currently seeking reliable and licensed security officers to join our team on a casual basis. As a Security Officer at Southland, you'll play a key role in creating a safe, welcoming environment while delivering exceptional customer service. You'll be the first point of contact in many situations – whether assisting a customer with directions, responding calmly to an incident, or supporting centre operations during busy periods.

What you'll be doing:

- Deliver high‑quality front‑line customer service

- Respond to incidents, including medical and emergency situations

- Monitor safety risks and report incidents

- Assist with crowd management and de‑escalation

- Support retail centre operations and emergency response procedures

What you'll need:

- Current Victorian Security Licence with Crowd Control function

- Current First Aid and CPR certificates

- Excellent communication and customer service skills

- Ability to work across a 24/7 rotating roster

- High standard of personal presentation and customer‑focused attitude

Why join Trident?

- Be part of a supportive and inclusive team culture

- Work with a nationally recognised leader in integrated services

- Uniforms provided

- Ongoing training and professional development

- Stable, long‑term employment opportunities

Trident Services is a proudly Australian‑owned company providing professional security services across retail, commercial, and public spaces. Known for combining safety with exceptional customer service, Trident delivers tailored solutions through trained officers, innovative technology, and a strong focus on safety and compliance.

Trident is an equal opportunity employer. We encourage applications from Aboriginal and Torres Strait Islander peoples, individuals with disabilities, and members of the LGBTIQ+ community.

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