Tenancy Bonds Team Leader

Fixed Term - Full Time

Perth

2025-11-10 4:00 PM

(MIS24087)

Fixed term opportunity up until 02 April 2026 with the possibility for extension and/or permanency.

Be part of a supportive team and help with the smooth operation of our branch.

Would you like to work in a genuinely exciting, flexible and friendly work environment, which offers its people a range of benefits, including flexible working hours, working at home, in the field or in the office to help support you and get the best results possible for our community? Then the Department of Local Government, Industry Regulation and Safety (LGIRS) is for you

We value diversity and appreciate every individual’s perspective, bringing together a diverse and inclusive workforce to drive innovation and success. Whether it is enabling good governance to local communities, regulating racing, gaming and liquor activities, resolving consumer and trade disputes, monitoring compliance, protecting workers’ health and safety, or rolling out new technology to provide better customer service, LGIRS is committed to delivering for the benefit of WA and future generations.

The role

Within Consumer Protection, our Bonds Administration Branch manages the smooth operation of lodging and disposal of bonds for tenants and landlords.

As a Tenancy Bonds Team Leader, your remit will be to ensure the timely and accurate processing of bonds transactions and supervising staff in the provision of information.

This will involve providing support to the Tenancy Bonds Coordinator and Bonds Administration Manager, overseeing delivery of services, liaising closely with other Consumer Protection Branches and Directorates, coaching and mentoring staff, as well as a host of other key duties.

You will bring your ability to contribute to the development of those in your team or work area.

Please refer to the Job Description Form (JDF) attached for further information regarding the position, including any specific requirements, leadership capabilities and pre‑employment checks which will be assessed as part of the selection process.

While this selection process will initially be used to fill the above vacancy, it may also be used to fill other similar vacancies (permanent, fixed‑term, full‑time or part‑time) within the department for the next 24 months, from the date that the recruitment breach period has been finalised.

Eligibility

To be eligible for fixed term employment you must be an Australian citizen, permanent resident, have a visa to live and work indefinitely in Australia or have a valid visa to live and work in Australia for the duration of the fixed term employment at the time of application.

To work for LGIRS, you must consent to a Nationally Coordinated Criminal History Check and obtain a clearance before you start. If deemed suitable, LGIRS will coordinate and pay for your NCCHC as part of your pre‑employment checks.

Qualifications and Experience

A detailed resume outlining your key achievements, work history, education and professional development and a covering letter of no more than two (2) pages, addressing the following role specific requirements:

- Demonstrated ability to lead, coach and mentor a team in delivering high quality customer services in a busy work environment.

- Demonstrated computer skills in an electronic processing environment, including a working knowledge of databases, spreadsheets and word processing.

- Ability to respond to requests for information in a timely manner, manage own behaviour and work well in a team environment.

Shortlisted applicants will have their skills and experience in relation to the remaining role specific requirements and leadership behaviours assessed in further stages of the recruitment process. The complete list of role specific requirements and expected leadership behaviours can be found in the attached Job Description Form.

How to apply

We ask you to provide a detailed resume and a covering letter as described above. To submit your application click on the “Apply for Job” button at the bottom of this page. You will be asked to complete several questions, before attaching your resume and covering letter.

Contact

Please contact Paul Montsion, Tenancy Bonds Coordinator on (08) 6251 2236 or via Paul.MONTSION@lgirs.wa.gov.au or visit our website. You can also keep up to date on LGIRS achievements and activities by following us on LinkedIn.

For support with the application process or further information, contact Jacqueline Gao, Coordinator Recruitment on (08) 9222 3632 or email RecruitmentandEngagement@lgirs.wa.gov.au.

Supporting diversity and inclusion

The department is committed to building and maintaining an inclusive and supportive workplace. That’s why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our department. Our department is an equal opportunity employer, supported by the Equal Opportunity Act 1984 (WA), preference may be given to Aboriginal and Torres Strait Islander peoples, people with disability, people of diverse sexualities and youth.

We are proud to be recognised as an Inclusive Employer for 2023-2024 by Diversity Council Australia. Learn more about our commitment to diversity and inclusion.

We use the National Relay Service (NRS) to ensure we are accessible to people who are deaf or have a hearing or speech impairment. NRS can help you connect with us on:

- TTY/voice calls – 133 677

- Speak & Listen – 1300 555 727

- SMS relay – 0423 677 767

If you have any access needs that may require adjustment to allow you to fully participate in the application and interview process, including alternate methods of communication, or to request a document in an alternative format, please contact us at RecruitmentandEngagement@lgirs.wa.gov.au.

Closing date

CLOSING DATE: 4:00 pm on Monday, 10 November 2025 (WST). Please ensure you allow yourself sufficient time to lodge your application online as late applications will not be accepted. It is your responsibility to ensure your application is submitted on time.

Attachments

- Applicant Information Pack.pdf

- Job Description Form.pdf

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