▷ (Apply Now) Data Center Area Manager, DCEO

Overview

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

You’ll join a diverse team of hardware and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards of safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are seeking a Data Center Area Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Area Manager is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data centers. The Area Manager will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports mission-critical servers and must maintain better than 99.99% uptime.

Responsibilities

- Oversee all aspects of the data center's critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers
- Manage teams of 24x7 engineering technicians in all facets of their career
- Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion
- Coordinate daily with third party vendors ensuring adherence to contracted SLAs
- Effectively and efficiently manage the operations budget and expenditures
- Operate as the after hours on-call Data Center Facility Manager for the data centers in the region
- Respond to any issues within the data centers and manage the investigation, mitigation, and recovery of the issues

About the team

Diversity and inclusion are valued at AWS. Even if you do not meet all of the preferred qualifications, we encourage you to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, serving customers from startups to Global 500 companies.

Work/Life Balance

We value work-life harmony and strive for flexibility as part of our working culture. When we feel supported, there’s nothing we can’t achieve.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people. Our inclusion events foster stronger, more collaborative teams. Bold ideas, fresh perspectives, and passionate voices drive our continual innovation.

Mentorship & Career Growth

We strive to raise our performance bar and provide knowledge-sharing, mentorship, and career-advancing resources to help you develop as a professional.

Basic Qualifications

- 5+ years of relevant experience working in a data center or other critical environments with extensive knowledge in UPS, Generators, HVAC, Evaporators and other critical infrastructure
- 3+ years experience in people management, troubleshooting and problem solving

Preferred Qualifications

- An excellent understanding of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAHU unit
- Strong verbal and written communication skills, technical writing or business justifications (white paper experience)
- Advanced electrical or mechanical certifications (Bachelor's degree or higher in a relevant engineering discipline)

EEO & Accommodations

Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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