General Manager
5 days ago
A rare opportunity to take full ownership of a retail destination entering its next phase of growth.
This is a leadership role for a commercially sharp, energetic, and ambitious professional who knows retail from the inside out. You will shape the business plan, guide performance, and lead a capable on-site team while working directly with the Directors to drive the next stage of growth.
It is a role for someone who wants influence, visibility, and autonomy - where decisions are made quickly, and your impact is clear.
The Opportunity
This is not a corporate appointment or a role buried in layers of hierarchy. It sits at the centre of a fast-growing, privately owned business that is nimble, ambitious, and investing heavily in its future.
You will report directly to the Directors and work in close partnership with them to create and execute the precinct’s commercial and operational strategy. The business operates with the pace and energy of a retail brand rather than a traditional property company. You will be trusted to shape the plan and lead the people who deliver it.
You will oversee leasing, marketing, and retailer relationships, supported by a strong operational and facilities team. Your remit will span commercial growth, retailer performance, brand experience, and stakeholder engagement.
It is a role for someone who thrives on autonomy, is motivated by progress, and enjoys wearing multiple hats in a fast-moving environment.
What You Will Lead
- Development and delivery of the business plan in collaboration with ownership
- Full commercial oversight including budgeting, forecasting, leasing, and performance management
- Strategic direction of leasing and category mix, working closely with internal and external partners
- Management of retailer relationships, ensuring brands are supported and performing strongly
- Oversight of marketing, campaigns, and activations that elevate the destination’s profile and drive visitation
- Leadership of the on-site team, ensuring alignment, accountability, and operational excellence
- Representation of the precinct with councils, business partners, and the wider community
About You
You will likely come from a senior retail, fashion, or lifestyle background where you have managed P&L performance, led large teams, and influenced brand or commercial outcomes.
You are commercially astute and relationship-driven, able to build partnerships across owners, retailers, and stakeholders. You are pragmatic yet creative, with an ability to make things happen.
You will also bring:
- Experience working within a privately owned or entrepreneurial business environment
- The confidence to operate with autonomy and pace, making sound decisions without layers of approval
- Strong commercial and leasing capability, with a clear understanding of what drives retail success
- The energy and resilience to lead in a business where things move quickly and accountability is high
- A natural curiosity for how retail spaces evolve and how customer experience and brand performance connect
This Role Is For You If
- You are excited by the idea of creating the plan, not just following one
- You thrive in a business where you have access to the decision-makers and can see your impact
- You enjoy variety, wearing multiple hats, and driving progress across leasing, marketing, and operations
- You bring ideas and energy and want to help shape a destination that is growing fast
This Role Is Not For You If
- You prefer corporate structure and slow-moving processes
- You need hierarchy or fixed routines to feel comfortable
- You are looking for a narrowly defined role focused on oversight rather than action
What’s on Offer
- Senior leadership role reporting directly to the Directors
- Genuine autonomy and trust to create and deliver the business plan
- Opportunity to shape the next phase of a fast-growing, high-performing retail destination
- Modern Sydney CBD headquarters and a collaborative, non-hierarchical culture with no red tape
- Competitive executive package with performance-based incentives
If you are ready to bring your commercial and retail expertise into a role where you can shape, decide, and deliver, we would love to hear from you.
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