Customer Service Agent
1 day ago
Your Next Opportunity
Are you reliable, driven, and customer-focused? We want YOU to join our Customer Service team based in our Concrete Contact Centre at North Ryde on a Permanent Full-Time basis
We’re looking for a Customer Solutions Agent to support our customers with orders and general enquiries. You’ll work Monday to Friday (9am–5pm), with the opportunity for Saturday overtime on rotation.
What you’ll be doing
- Receive and process customer orders quickly and accurately (full training provided)
- Learn about our plant production and truck network capabilities
- Track deliveries and update customers using our vehicle tracking systems
- Build strong, professional relationships with customers and internal teams
What we’re looking for
- Reliable team players who enjoy working in-office
- Customer-focused problem solvers with strong communication skills
- Ability to manage competing priorities in a busy environment
- Computer literacy and eagerness to learn
What’s on offer
- Recognition and rewards for your contribution to business success
- Genuine career development opportunities into sales or wider customer service roles
- A supportive, fun team culture with regular team lunches and incentives
Boral is an equal opportunity employer, committed to building a diverse and inclusive workplace where everyone can thrive.
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