Guest Experience Team Leader

Join our team and play a key role in bringing the Trail of Lights and Fibre Optic Symphonic Orchestra (FOSO) to life—supporting event development, leading daily operations, enhancing guest experiences, and building partnerships that create vibrant cultural, economic, and community impact.

Position details

- Full Time Temporary position up to and including 28 April 2028.
- Job Number: R2694
- Applications Closed: 4pm, 20 November 2025

This position is a temporary opportunity up to and including 28 April 2028 and will see the successful incumbent work within Council’s operational roster, including some weekends to support the operations of TOL+FOSO.

About the Opportunity

The role supports the Manager of LightState in developing, delivering, and overseeing the Trail of Lights and Fibre Optic Symphonic Orchestra (FOSO). Key duties include managing operations and guest experiences, coordinating marketing and entertainment programming, overseeing staff, and leading daily activities. The position also focuses on promoting events to boost tourism and the economy, and on forming partnerships to achieve positive community, economic, and environmental outcomes.

What you will bring

- Tertiary qualifications or extensive experience in a relevant discipline such as Events Management, Commerce, Business Management, Marketing, Economics or Project Management.

- Demonstrated knowledge and experience in events services provision, marketing and/or project management.

- Experience in a leadership role and staffing processes including preparation of employee rosters, employee recruitment, induction, performance, development and training.

- Current and satisfactory Police Check and Working with Children Check or ability to obtain.

- Current Drivers’ Licence.

Salary and conditions

The position is classified within Band 6 of Council’s Current Enterprise Agreement ranging from $93,602 to $101,911 per annum plus statutory superannuation. Candidates viewing via Seek or Linkedin are strongly encouraged to visit Council’s Career page by following this link- https://www.mildura.vic.gov.au/Council/Careers/Current-Job-Vacancies to view a copy of the Position Description and application form that is a requirement to apply for role.

Benefits

- Flexible Work Arrangements (Work from Home, Flextime, Purchase of Additional Leave)

- Relocation Assistance available to support your move to the region

- Financial recognition upon successful annual performance review, including either progression through banding structure or end-of-band bonus payment.

- Study Support Program with Paid Study Leave and Financial Contribution to Qualification Fees

- Access to Flare Employee Benefits for savings on everyday living

- Learning and Professional Development Opportunities

- Support for Families: 16 weeks Paid Parental Leave or 32 weeks at Half Pay

- Bi-Annual Employee Recognition Celebration for Milestones and Achievements

- Discounted Health Insurance and Gym Memberships

- Free Counselling for Employees and Immediate Family Members

For a full list of council’s benefits please visit https://www.mildura.vic.gov.au/Council/Careers/Employee-BenefitsMildura.

Mildura Rural City Council is an equal opportunity employer and is committed to building a culture that values diversity. We encourage applications from individuals of all ages, backgrounds and identities. We encourage people with a disability, lived experience of disability, Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds to apply for this position. All applicants must have the right to work in Australia and will need to provide a Police Check prior to commencing employment. Mildura Rural City Council is a Child Safe organisation and as such, applicants may be required to hold a Working with Children Check. Applicants may also be required to undergo a pre-employment medical check as per the requirements of the role.

About our organisation

Mildura Rural City Council is a dynamic local government organisation that provides 100+ different services, facilities, programs and infrastructure to a resident base of 56,000+. Our workforce of 600+ employees support our community and help make our region a great place to live, work, play and visit. Learn more about our organisation at http://mildura.vic.gov.au.

About our region

Mildura Rural City covers almost 10 per cent of the state of Victoria and shares borders with both New South Wales and South Australia. The region is home to Mildura - a vibrant city of 35,000+ people - and a range of smaller townships and rural communities spread across 22,000 square kilometres. Only a short flight from two capital cities, Mildura boasts quality services, exciting attractions, diverse industries and a strong community spirit. There are fantastic professional, cultural, social, sporting and educational opportunities on offer. Learn more about our region at http://visitmildura.com.au.

Applying for this position

- A completed Job Application Form

- A resume

- A covering letter

Applicants that do not address the key selection criteria in their application may not be considered.

Want to know more?

Visit mildura.vic.gov.au/Jobs for a copy of the Position Description and Application Form. Call Human Resources on (03) 5018 8197.

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