Regional Facilities Assistant

3 weeks ago


Newcastle, Australia Stepchange Full time

Do you thrive in hands-on environments?

Can you communicate confidently and keep things running smoothly?

Are you passionate about creating safe, sustainable, and people-friendly spaces?

We’re looking for a Regional Facilities Assistant to join our Newcastle office team, where you’ll play a key role in supporting the day-to-day running of the workplace. Acting as the first point of contact for facilities matters, you’ll help maintain a safe, efficient, and well-organised environment.

This is a fully onsite role. You’ll also be required to travel to our Leeds office once a month.

What You’ll Do

In this dynamic role, you’ll take ownership of a wide range of practical responsibilities that keep the Chester office running smoothly behind the scenes. From maintaining tidy and well-stocked supply areas to configuring meeting rooms for everything from executive visits to training sessions, your attention to detail will help create a functional and welcoming environment.

You’ll manage incoming requests through our facilities ticketing system, support light maintenance and IT setups, and assist with internal office moves. Alongside these operational tasks, you’ll contribute to health and safety by supporting fire drills, first aid, and DSE assessments. You’ll also play a part in advancing sustainability efforts and help foster a positive workplace culture by coordinating internal events and experiences.

About You

You’re organised, proactive, and take pride in keeping things running smoothly. Whether it’s setting up a room, solving a facilities issue, or spotting a health & safety concern, you approach tasks with care and attention. You’ve got basic IT skills, a good grasp of building systems, and a keen interest in sustainability. You’re a natural communicator, comfortable working solo or as part of a team, and physically able to handle manual tasks. Most importantly, you’re eager to learn and grow in a role that makes a real impact every single day.

Equality, Diversity, and Inclusion

Equality, diversity, and inclusion are incredibly important to us; we have a culture of belonging. We’re always looking to increase the diversity of our workforce to ensure we can provide the best service possible for everyone. It’s not just about the professional experience you bring – we’re interested in who you are and your potential.If there’s an adjustment to our recruitment process that would help you to be your best, speak to our team and they’ll be happy to help.

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