Mining Systems Application Support Analyst...

3 days ago


Albany, Australia Talent International Full time

Key Responsibilities

- Ensure system uptime and stability, restore services, and manage incident communications.

- Act as the primary on‑site contact for users and technical teams.

- Deploy, configure, and maintain Fleet Management System applications and services.

- Configure alerts, monitoring, and logging to ensure optimal system performance.

- Perform Linux system administration tasks to maintain security and compliance.

- Provide L1 and L2 technical support for production applications.

- Document and improve operational support processes.

- Collaborate with Product Managers on upgrades and issue management.

- Support network monitoring and feedback with OT teams.

Required Qualifications

- Significant experience providing L1 & L2 IT customer support.

- Experience in production incident management and service restoration.

- Knowledge of Python, Bash, Linux administration, Docker, and virtualisation.

- Familiarity with SQL Server and Dynatrace or equivalent monitoring tools.

- Tertiary qualification in Computer Science, Systems Engineering, or related field.

Skills & Competencies

- Strong Linux administration and scripting skills.

- Experience with automated deployment tools (e.g. Ansible).

- Excellent communication and customer service abilities.

- Strong problem‑solving and time‑management skills.

Working Conditions (Optional)

- 8/6 site roster working alongside operations and product teams.

Apply Now

Match the selection criteria? Click the “APPLY” button now
Alternatively, for a confidential conversation, contact Kelly on 0409 005 286.

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