Mining Systems Application Support Analyst...
3 days ago
Key Responsibilities
- Ensure system uptime and stability, restore services, and manage incident communications.
- Act as the primary on‑site contact for users and technical teams.
- Deploy, configure, and maintain Fleet Management System applications and services.
- Configure alerts, monitoring, and logging to ensure optimal system performance.
- Perform Linux system administration tasks to maintain security and compliance.
- Provide L1 and L2 technical support for production applications.
- Document and improve operational support processes.
- Collaborate with Product Managers on upgrades and issue management.
- Support network monitoring and feedback with OT teams.
Required Qualifications
- Significant experience providing L1 & L2 IT customer support.
- Experience in production incident management and service restoration.
- Knowledge of Python, Bash, Linux administration, Docker, and virtualisation.
- Familiarity with SQL Server and Dynatrace or equivalent monitoring tools.
- Tertiary qualification in Computer Science, Systems Engineering, or related field.
Skills & Competencies
- Strong Linux administration and scripting skills.
- Experience with automated deployment tools (e.g. Ansible).
- Excellent communication and customer service abilities.
- Strong problem‑solving and time‑management skills.
Working Conditions (Optional)
- 8/6 site roster working alongside operations and product teams.
Apply Now
Match the selection criteria? Click the “APPLY” button now
Alternatively, for a confidential conversation, contact Kelly on 0409 005 286.
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