Business Analyst

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Reporting to the Head of Business Process Data & Analytics within the Technology & Transformation (T&T) team, the Business Process Analyst will be instrumental in driving meaningful change across IXOM’s internal operations. This role is all about uncovering opportunities—identifying and validating process challenges, facilitating stakeholder workshops, and conducting current state assessments to pave the way for smarter, more efficient ways of working.

If you're passionate about process excellence, thrive in collaborative environments, and love turning complexity into clarity, this is your chance to make a lasting impact.

Key Responsibilities

- Drive Process Optimisation: Analyse existing processes to identify opportunities for simplification, standardisation, and automation.

- Lead Continuous Improvement: Initiate and support process improvement initiatives that enhance efficiency and support strategic goals.

- Engage Stakeholders: Facilitate workshops and act as a key liaison between business units, the Technology & Transformation team, and Organisational Change Management.

- Document and Communicate Clearly: Develop and maintain comprehensive process documentation, SOPs, and training materials to support change adoption.

- Support Project Delivery: Align process work with project timelines and objectives, providing business analysis support and ensuring timely execution.

Who are we looking for?

- Bachelor’s degree in business Analytics, Business Process Management, Business Management or a related field.

- Relevant business process improvement related qualifications including Six Sigma or similar

- Proven experience as a Business Analyst or a suitable management role, with a focus on business improvement and optimisation.

- Analytical Thinking: Ability to analyse complex processes and identify areas for improvement.

- Communication: Strong verbal and written communication skills to effectively interact with stakeholders at all levels.

- Attention to Detail: Meticulous attention to detail in process documentation and analysis.

- Adaptability: Ability to adapt to changing business needs and priorities.

- Strong analytical and problem-solving skills, with a keen understanding of business processes.

- Familiarity with process mapping.

- Familiarity with process mapping standards and tools/technologies (e.g. Signavio) an advantage

- Ability to work collaboratively in a team-oriented environment.

- Experience participating in projects and supporting deliverables, timelines, and teams.

- Understanding of automation and standardisation principles in business processes.

Benefits at IXOM

For a start, you'll work for a large global organisation, where you'll not only earn a competitive salary, but you'll also have access to an Employee Assistance Program, a recognition program, and a range of health and wellness benefits and discounts.

Our wellbeing program is second to none, and we offer a range of education assistance and learning resources, as well as secondment and promotion opportunities to help you grow both personally and professionally.

We support what’s important to you by promoting workplace giving, diversity and providing volunteering leave, and, of course, we offer flexible working wherever possible.

To Apply

If this sounds like you, we’d love to hear from you

Our Process

At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants’ suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact our Talent Acquisition team.

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