Test Analyst

## **PRIMARY DETAIL****About the role**We are seeking an experienced Test Analyst to undertake testing activities for a student CRM (Salesforce) platform implementation program. This role offers a unique opportunity to play a pivotal part in Macquarie University's digital transformation initiative. You will report directly to the designated Senior Project Manager.Digital Transformation is one of the six fundamental commitments of the Macquarie University Operating Plan: to embrace emerging technologies to better connect, engage, and collaborate. The core focus of the University’s digital transformation strategy is enabling the objectives of Students First through five key focus areas, seeking to drive excellent experiences and outcomes in every dimension of students’ interactions with the University.The Student 360 Program will deliver a student CRM (Salesforce) platform that will realise our ambitions for end-to-end student engagement and service delivery, and allow the University to:* Provide a unified, 360-degree view of each student that will enhance our ability to engage with them (including privacy protections and controls)* Support the transformation of business processes, providing identification of opportunities for improved services to students and support service delivery* Enable context-specific services and personalisation to successfully support students throughout their journey* Provide a contemporary technology platform that can evolve with the changing needs and aspirations of the University and to truly connect with our students as individuals* Gain insights and analytics across the whole student journey, to provide better metrics and inform improvements of university services and experiences* Replace and decommission legacy systems**Selection Criteria*** Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience* Minimum of 4-6 years of experience in software testing, ideally in the education sector or large organisations* Proven experience in testing Customer Relationship Management (CRM) platform implementations, specifically Salesforce* In-depth knowledge and practical application of various testing methodologies, techniques, and tools* Demonstrated expertise in developing test plans, designing test cases, executing tests, and managing defects* Proven skills in automation testing, including the ability to write and execute automated test scripts* Comprehensive experience in planning, coordinating, and executing User Acceptance Testing (UAT)* Strong analytical and problem-solving abilities* Proven experience in drafting detailed progress reports and status updates* Experience in coordinating with various internal teams for environment setup, data preparation, and smoke testing* Skilled in working closely with third-party providers, vendors, and internal teams, managing their testing deliverables and outputs.* Excellent interpersonal skills with the ability to build and maintain collaborative relationships with diverse team members, clients, and stakeholders* Strong written and verbal communication skills, ensuring clear and effective information exchange**How to apply**Kindly complete the online application process and make sure to include your resume along with cover letter as part of your submission.***Please Note this position will require pre-employment checks such as criminal record check, working rights check in Australia and qualifications check.***Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Celebrating its 60th year in 2024, it was established as a bold experiment in higher education and designed to break from educational traditions to work in tandem with industry. Institutionally we strive for the extraordinary by challenging convention and embracing different views. Our pioneering culture has encouraged and inspired students, staff and collaborators to break free from conventional thinking, and to actively shape the complex issues that define the future of humanity.**Why work at Macquarie**We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five-star rating in the QS World Rankings with the highest rating for employability. Our prime location, we are walking distance from Macquarie University Metro Station and Macquarie Shopping Centre. Not only are we close, take a look at our benefits on offer: * 17% Superannuation* Subsidised onsite parking options* Flexible working options* Training and professional development* Onsite childcare facilities* Discounted health insurance (Medibank)* Onsite vacation care* Employee Assistance Program* Subsidised membership at the Sport & Aquatic Centre* Onsite GP, imaging & physio clinicsIf you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: and go to the Careers App > Find Jobs.**Applications Close:**11/11/2025 11:59 PM **A Place Where You Belong** At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our .**Flexible Work** At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, visit our page.* Annual base salary from $111,643 to $121,045 (HEW Level 7) plus 17% employer’s superannuation contribution and annual leave loading* Hybrid Full time, fixed-term role until December 2026* Supportive, collaborative team with a hybrid working environment based at Macquarie University, Wallumattagal Campus, North Ryde #J-18808-Ljbffr