Test Analyst

- Work as part of a dedicated specialist team in the emergency services sector
- Use your testing skills to make a difference in a community focused organization
- Two-year fixed-term contract, full-time hybrid role, based in Burwood East

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria is deeply committed to the community it serves and is among the most dedicated and highly skilled in its field.

About the Role

The Test Analyst is a key and active participant of the Emergency Communication Information Services (ECIS) team.

The goal of the function is to validate the software product against requirement specification and confirm that the system performs all functional and non-functional requirements.

Reporting to the Test Lead, specific accountabilities will include preparation of test cases, test plans and test scripts. Conduct System and Integration testing against the test plan and update test cases based on results.

The main purpose of the role is to provide end-to-end systems test and systems integration testing working on major releases within a program of work. The role is responsible for testing of CAD changes and corporate software utilized by the organization.

As part of the ECIS team you may be required to travel or transfer between your primary work location and other 000VIC sites to effectively carry out your duties. Normal working hours are 38 hours per week between 7 am and 7 pm, Monday to Friday. You may be required to work reasonable overtime.

Day to day responsibilities include:

- Develop and maintain system testing processes and procedures within TZV’s Testing Framework
- Design and run test cases based on system requirements and specifications
- Log and track issues, providing clear reproduction steps and collaborating on resolutions
- Validate end-to-end functionality of the system, ensuring all components work together seamlessly
- Work with system designers, and test leads to clarify requirements and ensure test coverage
- Record and report test outcomes, highlighting risks, issues, and progress to stakeholders

About You

The successful candidate will have a Tertiary qualification in IT related studies, or a related discipline, as well as the following:

- Demonstrated experience in a Test Analyst role
- Demonstrated knowledge and experience in planning, preparing and execution of testing for large scale complex ICT solutions
- Demonstrated knowledge of testing procedures and methodologies and the ability to undertake testing in accordance with defined quality practices
- Work effectively within a team, fostering strong relationships with system designers, and other testers.
- Address challenges creatively and constructively, ensuring issues are resolved efficiently while maintaining a positive team dynamic.
- Strong interpersonal skills and the ability to work with a wide range of stakeholders

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

- Employee assistance program for employees and eligible family members
- Discounted health insurance, banking services and gym membership
- ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers
- Free staff parking at all our sites
- Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

Click the ‘Apply’ button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

For a confidential discussion, please email Careers@triplezero.vic.gov.au.

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm, Sunday 26 October 2025.

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via Careers@triplezero.vic.gov.au.

Applications close Sunday 26 October 2025 at 11.59pm

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